Contact form not sending out emails

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  • #1121360

    On my blog http://www.tweenwaterstilloo.com the contact form in our contact page is not sending out the emails when people fill out the form. Can you please contact me asap so we can resolve this matter. it is very urgent for our business depends on this!

    The blog I need help with is tweenwaterstilloo.com.

    #1121440

    As far as i know ( i have the form ) its only for people to get in contact with you, no other reason.

    #1121445

    Correct. When people fill it out it used to send out an email. Now it’s no longer doing it.

    #1121447

    timethief
    Member

    @sportraitnews
    Hi there,
    I think what you mean is you aren’t receiving the email.

    Any legitimate feedback will then be emailed to you, and added to your feedback management area.

    1. Please confirm your settings at the notifications link I posted above.

    2.

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    See also > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    Re: no confirmation email received
    Be sure to check your email client spam/junk mail filter. If it’s not there then please post again please.

    #1121448

    timethief
    Member

    Oops! I accidentally left a block quote tag open above. Sorry :(

    #1121456

    @timethief
    T tried all of that and still nothing. I am beginning to think that WordPress has a problem

    #1121457

    timethief
    Member

    Not to worry, as Staff will sort this for you. I have tagged this thread for their attention. Please subscribe to it so you are notified when they respond.

    #1121458

    Thank You!

    #1121459

    timethief
    Member

    You’re welcome.

    P.S. As the emails aren’t getting through but you obviously have some way of knowing that I suggest that you may want to white-list all email from @wordpress.com in your email client.

    #1121460

    Yes. Thank you again!

    #1121512

    zandyring
    Staff

    Hi there,

    I just sent a message to you using the contact form – if you don’t see it or find it in your spam folder, please just let me know.

    Cheers!

    #1121513

    @zandyring
    Thanks I got it fixed yesterday.

    #1121518

    zandyring
    Staff

    Glad to hear this got resolved!

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