Contact the Human kind

  • Author
    Posts
  • #1873133

    Is there an actual human being I can talk to at WordPress?

    The blog I need help with is perspectivesfrom.net.

    #1873210

    timethief
    Member

    We are all human beings answering questions here on these support forums and to suggest otherwise is an insult.

    Speak up here please as there is no phone support. Only those with the Business Upgrade have live chat support.
    http://store.wordpress.com/premium-upgrades/wordpress-business/
    http://en.support.wordpress.com/live-chat/

    This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Emailing support means it takes longer to get an answer than posting to the support forums does.

    Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

    We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

    #1873268

    Really don’t need your commentary, just a phone number. It’s surprising the amount of time wasted on emails, when a simple conversation can take place. I worked out the issue.

    If my money, however, is good enough for a one-on-one conversation, then I’ll begin looking for a new company to buy my domain name from.

    Thank you for the customer service insight; I had been warned.

    #1873270

    timethief
    Member

    There is no phone support here.

    #1873356

    vanvonu
    Member

    What kind of support is there? There is no way to contact you. All I want to do is follow responses to my comments, but I’ve no idea how to find them now that I have an account to do so, and all I’ve gotten out of this service is aggravation, which I can get for free almost anywhere else, so until I see something worth paying for, I’ll pass.

    #1873357

    timethief
    Member

    @vanvonu
    Does this answer your question?
    Comments I Made
    https://wordpress.com/activities/comments/

    #1873358

    raincoaster
    Member

    If you cannot live without phone support, WP staffers do not provide it, but if you like, there are any number of paid consultants who do, including myself. We are not, however, cheap.

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