Contacting WordPress about an expired domain registration

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  • #963251

    My company’s blog was left unattended for a while and expired. I can no longer see the renewal button under My Upgrades and it told me to contact support and led me here. Except now I can’t find anything that tells me how to contact anyone.

    Am I missing something?

    And the blog url below is wrong, I don’t have the option to choose the expired one. The url is http://www.waternewsupdate.com/.
    Blog url: http://americansforpurewater.wordpress.com/

    The blog I need help with is waternewsupdate.com.

    #963358

    auxclass
    Member

    You will probably need staff help – I have flagged this for their attention.

    #963570

    macmanx
    Staff

    Unfortunately, the domain waternewsupdate.com expired on February 22 and has since been purchased by someone else.

    #963591

    Thanks Macmanx… how do I know someone else grabbed the domain? Would the url take me to nothing if they hadn’t?

    And I assume that WordPress wouldn’t have kept any of the content (understandably), but could someone confirm that to me? My boss would be really happy if we could retrieve it some how.

    #963592

    raincoaster
    Member

    The content is still at the underlying WordPress.com URL of the format whatever.wordpress.com but not available via the custom domain name.

    #963593

    justjennifer
    Moderator

    If so, it seems that the above wordpress.com url still redirects to the domain the OP mentioned. So there needs to be some housekeeping there to reset the primary address to the wordpress.com url.

    #963594

    macmanx
    Staff

    Hm, that was rather odd. http://americansforpurewater.wordpress.com/ is back to working again, sorry about that!

    #963595

    oh, no that’s the wrong blog url. see the top post… since the waternewsupdate.com is expired i couldn’t choose it when i made the post.

    #963596

    they are two separate blogs

    #963597

    macmanx
    Staff

    waternewsupdate.com was connected to http://americansforpurewater.wordpress.com/

    Since waternewsupdate.com is now owned by someone else, I have broken its connection to http://americansforpurewater.wordpress.com/

    #963644

    lyndahunter
    Member

    While I was ill, my domain, lyndahunter.net, expired. There’s no button to renew it, and no phone number. A check shows that the domain is “in the process of being deleted.”

    Can you help?

    Thanks.

    #963645

    kathrynwp
    Staff

    Hi lyndahunter – I’m sending you an email with some instructions.

    #963646

    lyndahunter
    Member

    Thank you, Kathryn!

    #963649

    kathrynwp
    Staff

    My pleasure. :-)

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