content not uploading

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  • #1044664

    Our blog isn’t uploading content
    Blog url: http://americanpianistsassociation.wordpress.com/

    The blog I need help with is americanpianistsassociation.wordpress.com.

    #1044748

    Same here.

    Uploaded a few photos today, then photos stopped uploading – no matter what size they are, they upload to this size: (604 × 0), which is nothing.

    #1044749

    macmanx
    Staff

    I just tried uploading an image and published a post via http://wordpress.com/#!/post/ and Posts -> Add New in the Dashboard, both without issue.

    Would you please tell us which browser (and version of) you’re using?

    #1044750

    Firefox, same as always. Thanks.

    #1044751

    Same here as I posted on the other thread;

    I just uploaded a 52Kb JPG with no problems.

    Using SeaMonkey 2.3.3

    #1044752

    macmanx
    Staff

    I was using Firefox 16.0.1 when I had the two successful tests. Which version of Firefox are you using?

    #1044753

    Not likely that the browser is the problem.

    Created a post today and uploaded several photos without any issues, then published it.

    Went back to edit it a few minutes later, tried to add more photos, but they won’t upload, or upload incorrectly.

    #1044754

    macmanx
    Staff

    Ok, but which version of Firefox are you using?

    #1044755

    11.

    If “Add Media” was working fine one minute and then not working the next, is the browser version the problem?

    Do I need to take the post back to “Draft” to add more photos? Will that work?

    Thanks.

    #1044756

    macmanx
    Staff

    Ok, Firefox 11 is quite a bit out of date, and we can’t provide support for that.

    Please try upgrading to Firefox 16.0.1.

    http://browsehappy.com/

    It is entirely possible that we just introduced a change which broke uploads in Firefox 11. As it is 5 versions behind, we cannot provide support for that.

    #1044757

    macmanx
    Staff

    Just to clarify the above, we’re making changes all the time to make things better. Sometimes, making things better involves embracing newer web technologies which are not supported by older browsers.

    #1044758

    I’m just wondering what happened in the last hour that made my site not work, I’m not asking for support for Firefox 11.

    *Did* WP “do something”? Do you not get notices of reconfigurations so you can inform people? Did this happen with or without notice to WP’s users? I subscribe to the newsletter but have seen nothing about this change.

    If I can no longer use my site, I’ll have to upgrade Firefox, but it would be nice to know which versions WP now supports. Upgrading Firefox is a huge pain.

    Thanks.

    #1044759

    macmanx
    Staff

    Minor changes like this can happen at any time without notice, as we make hundreds of changes a week.

    The only way to be sure that your browser is supported is to keep it up to date.

    We support all browsers and versions listed at http://browsehappy.com/

    #1044760

    But this is a big one, mac.

    One’s site functionality suddenly not working, without any kind of notice, is kind of a big deal.

    It would be helpful if WP staff put something in place that warns and informs users when browser versions will stop working at WP, for instance, and any other information that affects site functionality.

    It’s important to know.

    Thanks.

    #1044761

    macmanx
    Staff

    We cannot guarantee functionality for older browsers, and we do not test in older browsers.

    As mentioned early, we make changes all the time (an average of 100 per week), and some of those changes involve embracing new web techologies, and this is why we only support current browsers.

    Whenever you visit your Dashboard with an old browser, you are greeted with a notice to upgrade your browser. However, this notice is dismissible, which you might have done in this case since Firefix 11 has been around for quite a while.

    We support all browsers and versions listed at http://browsehappy.com/

    #1044762

    macmanx
    Staff

    Please keep in mind that older browsers can carry dangerous security vulnerabilities. If Mozilla finds a security bug present in Firefox 11 today, they won’t fix it and will instead encourage users to upgrade to Firefox 16.0.1.

    Besides keeping current with the latest web technologies, you also keep yourself safer by staying up to date.

    #1044763

    Firefox upgrades itself every few months. Every time it does, something that one uses on a regular basis is lost, moved, or broken.

    I’m not the only person who hates Firefox upgrades. I deliberately avoid upgrading Firefox not out of laziness or ignorance but for reasons I find rational.

    Couldn’t WP please warn users before browser versions stop working?

    It is not helpful when the answer from WP is, “It is supposed to be that way – you’re the one with the problem”. Any changes that affect functionality really should be communicated.

    Thanks.

    #1044765

    julia5150
    Member

    Editing categories and not working at all, uploading is random. Deleting and adding isn’t working. One of the categories in dashboard doesn’t appear with a box to check or an option to delete so I can’t do anything with it. Deleted it and then it chose another one to do the same. I’ve got 5 categories and only 3 will display, deleted one and added another then I’ve got 4 and they’re not corresponding with dashboard or whats uploaded.

    #1044766

    I rarely upgrade to the latest version of anything. Both of my main browsers are several versions old.

    cathicarolblog, do you have another browser you could try? You probably have IE somewhere if you’re on a PC.

    That would help narrow things down.

    #1044767

    I think it’s cool that WP keeps upgrading. People after my own heart.

    I seem to have missed an entry. It’s possible. What notice did I dismiss and how do I get it back?

    But I still wonder – can a newsletter issue go out ahead of time about major changes that cause sites to stop working?

    Ha ha! This reminds me of when WP switched the way the blogroll ratings are ordered and told no one – just today I finally reordered my blogroll – true story.

    Thanks.

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