'.co.uk' timing out. Can only use '.wordpress.com' and not '.co.uk' li

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  • #3032817

    Hello,

    I messed up a week or so ago and trying to set up my blog with my godaddy domain name again but it doesn’t seem to work anymore. I might be wrong but I am certain people were using and seeing the .co.uk address but now that just comes back with ‘This site can’t be reached. ***.co.uk took to long to respond’.

    Any help would be greatly appreciated, please just ask if I need to give more specific info.
    Thank you.

    The blog I need help with is mummyhereandthere.wordpress.com.

    #3032937

    Sorry, a bit of an addition to the problem – I messed up by unlinking my godaddy domain name from my word press website. I have relinked them through godaddy but have not received any new nameserver 1&2 information so I am guessing that hasn’t changed?

    #3033122

    I know it has only been a day but bumping this as Godaddy tried but couldn’t fix it – has anyone any idea please? Was working fine before and I can not find any solutions I haven’t tried yet.

    #3033133

    fstat
    Staff

    Hi there,

    Your domain isn’t pointing at your WordPress.com site because you have canceled the mapping upgrade. I have restored the mapping to mummyhereandthere.co.uk and now you have to update the name servers
    at GoDaddy by following these instructions:

    https://en.support.wordpress.com/domains/map-existing-domain/#2-ask-your-domain-provider-to-update-your-dns-settings

    #3033134

    Thank you very much, I shall sort out the name servers now. Had I paid for the current period or do I need to repay for the mapping upgrade please? cheers for your help.

    #3033135

    fstat
    Staff

    You have paid for the whole 2017. Your subscription renews on January 15, 2018. You can renew it anytime by visiting your purchases page:

    https://wordpress.com/me/purchases/mummyhereandthere.co.uk/5418641

    We will automatically renew it one month before it expires, so please make sure to add a payment method by that time.

    If you have any other questions, just let me know and I’ll be happy to help.

    #3033145

    Many thanks for the information on this, I shall sort it out. Thank you for helping with my problem, it is working great now.

    #3033148

    fstat
    Staff

    You’re welcome! Let me know if you need help with anything else!

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