Could you please cancel the Video Press update that I just purchased?

  • Author
    Posts
  • #1123994

    rromanow
    Member

    I want to cancel a Video press Update

    The blog I need help with is rromanow.wordpress.com.

    #1124097

    timethief
    Member

    Iff applicable see

    See http://en.support.wordpress.com/bundles/#canceling-a-bundle

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    Note: The refund can take 1-2 weeks to post back to your account.

    #1124104

    rromanow
    Member

    I have no cancel button on the “My Updates” page. The other alternative given was to contact Customer Support, which is apparently this site.
    the cancel button, how do I cancel the Video Press update?

    #1124106

    timethief
    Member

    Are you logged in under the username account that registered the blog in question and purchased the videopress upgrade for it?

    #1124107

    rromanow
    Member

    Yes

    #1124108

    timethief
    Member

    Thanks for the reply. This thread is tagged for Staff support. Please subscribe to it so you are notified when they respond.

    #1124109

    rromanow
    Member

    I have no clue how to do that–can’t they just email me with an answer?

    #1124110

    timethief
    Member

    You do nothing and when they get to this thread they will respond and you will receive an email if you subscribe to the thread > see the sidebar link to do that.

    #1124357

    jenia
    Member

    I canceled and refunded the $60 charge for VideoPress for your blog http://uriflm352.wordpress.com as per your request.

    Please note that it usually takes 1-2 weeks for the refund to post.

The topic ‘Could you please cancel the Video Press update that I just purchased?’ is closed to new replies.