counting specific pdf downloads
I have two questions. One is how do I count the number of downloads of a specific individual pdf that is posted on my home page. This is the book chapter. The other is about a link that refuses to attach itself, even though I have done these things before and tried many times to do it again with the May Newsletter.
Blog url: http://factfictionfancy.wordpress.com/
The blog I need help with is factfictionfancy.wordpress.com.
All I can suggest re: numbers of dwonloads is that you post a contact form and invite visitors to provide their email addresses then you in turn can provide the link to the post with the PDF file in it and will be able to keep a record of the downloads. http://en.support.wordpress.com/contact-form/
The following processes are outlined particularly for users who wish to upload a document and add its download link to a blog post or page. If you are seeking to simply upload a document to your blog’s Media Library (no download link), you can check out Media -> Add New in your dashboard. http://support.wordpress.com/media/media-add-new/
If you want to embed the document itself, you will have to use a third party application like Scribd or Google Docs. Otherwise, the documents will appear as a download link.
The other is about a link that refuses to attach itself, even though I have done these things before and tried many times to do it again with the May Newsletter.
That sounds like a browser issue to me.
(1) How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.
(2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
trying another browser
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