Country stats sporadic

  • Author
    Posts
  • #1225481

    ingridcc
    Member

    I am very interested in which countries visit my blog, love that feature in stats, but oddly the list of countries only appears about one out of 4 or 5 (?) times that I click on my stats. This has been going on for long time, it’s not new.

    The map almost always comes up, but usually the list of the countries plus numbers from each isn’t there. After I click to refresh 3 or 4 times, the list does come up. Maybe I’m being a spoiled baby about this but it’s a little annoying to have to refresh so many times to get that list to appear! Am I the only one experiencing this? Or is it a stats bug?

    (Apologies if this has been answered elsewhere–it must have been but several forum and google searches couldn’t find it)

    The blog I need help with is loopbraider.com.

    #1225592

    timethief
    Member

    I don’t have this issue using Firefox 20. I do know that our stats are not real time stats and take hours to update.

    Which browser and version of it are using please? Check here if necessary http://www.whatbrowser.org/

    #1225672

    ingridcc
    Member

    Actually, I just got prompted and downloaded firefox 20.0.1, (had 19.0.2 before). When I checked my stats just now the list was there, but I don’t know if that means the glitch is gone for good, will keep checking.
    Thanks for the reply!

    #1225681

    ingridcc
    Member

    Yes, the country list is still sporadic for me. Clicked on stats this morning and country list was there, then when I came back after a few minutes it didn’t appear. The map showed, but not the list of countries and numbers of visitors per country. After I refreshed 5 times, the list appeared again.

    #1225754

    timethief
    Member

    Hi there,
    Has this cleared up for you yet?

    #1225799

    ingridcc
    Member

    No, sometimes it takes 10 or more times to refresh before the list appears at which point I give up. Other times the list is there. Can’t see a pattern to it.

    #1225801

    timethief
    Member

    I’ll tag this thread for Staff to take a look at your stats. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1225815

    macmanx
    Staff

    This is a known issue, and not one that we can do much about at the moment. We rely on a third-party to provide the location matching details, and if we cannot establish communications with them, we don’t display anything.

    If you see a blank list, just check back in a few minutes.

    #1225816

    ingridcc
    Member

    @tt and macmanx-Thank you both for your replies, glad to know. I totally appreciate the country info, even if I have to wait for it once in a while.

    #1225817

    macmanx
    Staff

    You’re welcome!

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