crazymaking spam filter situation

  • Author
    Posts
  • #1602668

    timethief
    Member

    @staff
    Over the course of the last couple of days my correct answer to support questions are ending up in the spam filter. Please fix this.

    #1602728

    timethief
    Member

    I have tagged the threads with this tag TT’s comment in spam filter again but I’m not sure that I noticed every one of them.

    #1602737

    auxclass
    Member

    the spam filter has whacked several of my responses in the last couple of days also. Sort of slows down the help process waiting for the answers to be retrieved from the filter

    #1602740

    1tess
    Moderator Emeritus

    From timethief:
    https://en.forums.wordpress.com/topic/twenty-fourteen-slidergrid-how-does-it-work?replies=12&view=all&message=unspammed-normal#post-1599036

    @staff
    The fact that every time I post a comment indicating the blogger does not have a wordpress.com blog and needs to post to the wordpress.org support forums over the last days ends up in the spam filter is enough information to provide to Akismet Staff to fix this. Please do that.

    tt:
    I’ve removed your comments from spam. I’ve also contacted staff.

    #1602742

    timethief
    Member

    @1tess
    Bless you. :)

    #1602748

    timethief
    Member

    @auxclass
    I even copy and pasted on of your copy and pastes and it still ended up in the spam filter. What does this tell us?

    Is it really a coincidence that both of our copy paste responses to those who post to this support forum rather than the correct one at WordPress.ORG end up in the spam filter?

    Next I’m going to try posting one of the copy and paste answers Staff uses to see what happens.

    #1602754

    auxclass
    Member

    @TT – yes it makes helping much harder & also frustrating for the person needing help – should be a way of white-listing some helpers

    #1602755

    timethief
    Member

    No kidding. We have been here for years longer than most Staff have even been on Staff. It’s obvious that we are not spammers. I’ve been using the same copy and paste for ages and so have you, so what exactly triggers a false positive now hmmmm… ?

    #1602779

    auxclass
    Member

    yet more answers into the spam filter

    #1602786

    justjennifer
    Moderator

    Felt like I was the mole in whack-a-mole earlier today. And oddly, or interestingly, also about org people posting in the wrong forum.

    #1602787

    timethief
    Member

    Yes, very interesting isn’t it? It’s as if someone fed Akismet our copy and paste answers to those who ought to be posting to WordPress.org support

    I still have one more here https://en.forums.wordpress.com/topic/account-not-showing-up?replies=4#post-1599074
    Will you please post and help that blogger?

    P.S. On the subject of popup moles and Staff wannbes I will remain silent lol :D lest I BBQ one.

    #1602788

    justjennifer
    Moderator

    Maybe someone fished you out because I see your reply in that thread.

    #1602789

    timethief
    Member

    Alleluia! That’s great news.

    #1602791

    timethief
    Member
    #1602792

    justjennifer
    Moderator

    I just posted there without including any links and it went through.

    #1602801

    timethief
    Member

    I tried a new copy and paste that lacked any assistance with registering an account at WordPress.org and it posted too. See here as jackiedana has reported it https://en.forums.wordpress.com/topic/website-51?replies=5#post-1600026

    #1602806

    jackiedana
    Member

    As I posted in another thread:

    Rest assured that we’re not ignoring the issue, and we have developers looking into it (both the general spam issue and the spam filter one). From what I can gather, a permanent fix for this stuff is more complicated than it might appear, so it may not get fixed right away.

    #1602820

    justjennifer
    Moderator

    Thanks tt, jackiedana-it seems every time there is some kind of adjustment to the forum, we get whacked.

    #1602821

    auxclass
    Member

    And I just found a new “feature” in the forum where two identical threads were created and the contents of one thread was copied to the other thread & both threads have the same title but show as two threads in the forum

    https://en.forums.wordpress.com/topic/automatic-forum-double-posting?replies=1

    #1602822

    justjennifer
    Moderator

    =:-o

    Cue “The Twilight Zone” theme here.

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