Create your own domain for $2.99

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    Hello, please help! I chose your Personal Plan for creating my domain and website. When I click okay, it suddenly says this domain in included in Premium Plan and that I have to upgrade! Why? Under personal plan, it says you CAN have your own unique domain. Help. Thank you! Nadia



    Are you trying to map from a blog to an existing domain that you already own?



    Every domain mapping is an upgrade that requires us to select a plan. It is NOT possible to use a custom domain URL without selecting a plan and paying for an upgrade.

    You have to upgrade in order to use a custom domain to map to from an underlying .wordpress.COM sub domain URL. Domain mapping replaces the URL with the domain URL. You must be logged in under the exact same username account that registered the site to upgrade.

    re: purchasing upgrades provides free blogs and hosts them free of charge. There are no bandwidth charges. All blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here

    We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all plan features here Add a plan for each of your sites here:

    There are no monthly payment plans and no bulk deal upgrades. We are billed annually. Also note that purchase orders are not accepted. We must pay for all upgrades in full at the time of purchase. does not accept domain transfers but mapping an existing domain is possible. The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade.

    Premium upgrades do not include any premium themes which are all individually priced one time upgrades. The Business upgrade includes access to all premium themes but also note that there is no e-commerce capability under any plan here

    Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are:

    Also read Important Notes Before Upgrading does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs

    What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long.

    You must be logged in as Admin under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades

    Your billing history will be at Dashboard > Store > Billing History

    Your only options for payment are found here Payment Methods provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    You have to be logged in as Admin under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there.



    Hello…thanks so much for your quick reply! I am so frustrated. I an not mapping from an existing URL nor a .WordPress blog.
    I am looking to have my own website with my own domain for the first time….and I see that your Personal Plan says “Custom Domain Name”. What am I missing?



    Hi Nadia,

    If you want the Personal Plan, first go to My Site ->Plans and add the plan there, and then go to My Site ->Domains to claim your free domain. If you try to add the domain first, the Premium Plan is added automatically.

    Please let me know if you need any more help with this.



    Thanks tumethief and kokkieh,
    I did what kokkieh suggested:
    I cannot find any place on WordPress that says “my Site”, so I clicked on the followinf:
    “See plans”;
    “Compare plans”;
    “Start with personal”;
    Step 1 appears saying “Let’s Get Started” and I have to click on one of 4 tiles – I clicked on “a welcome page for my site”;
    Step 2 appears saying “Choose a theme” – I clicked on “Gateway”;
    Step 3 appears saying “Let’s find a domain” – when I type in my chosen Non-wordpress domain name it says “Available! Included in Premium” and there is a link to click which says “Upgrade>”.
    I haven’t clicked that as I believe Premium is $10/month, and I want Personal.
    Help! Is this because I can’t find the link that says “my site”?



    Okay..found My Site (I wasn’t logged in) –
    BUT it still brings me to Step 3 – “Available – Included in Premium – Upgrade>”.



    Sorry, I missed previously that you’re trying to create a new site.

    If you select a custom domain at signup, it will automatically add Premium as well. So pick the free domain in Step 3, and then the Personal Plan in step 4. Then you can add the domain after the site is created.



    Oh!! So you mean to pick the free domain ending with “”?
    Then once I have that website, how do I upgrade to the Personal Plan?



    And can I change my username from itsiesbitsies to something else?….or do I have to create a brand new account?
    Thanks again.



    You can change your username from account settings, yes. Just be aware that if you choose to discard the current username during the process, it will not ever be available again.

    Change Your Username

    The free domain is the * address, yes.

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