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Custom Design in Values Bundle

  1. I'm trying to customize my blog after having purchased the Values Bundle and it still says I need to buy the Custom Design when I'm on actually designing, but on the custom design info page, it says I have it. What am I doing wrong?!

    The blog I need help with is

  2. On what page exactly do you see the message that you need to buy the Custom Design upgrade?

    Can you save your Custom Design changes? If so, then it's active and working.

  3. I see it when I am actually trying to change the colors and fonts and the wave button is greyed-out until I purchase the upgrade. Thanks!

  4. I'm going to tag this for Staff assistance. Please be patient while they get back to you.

    Please note that threads tagged for Staff assistance are dealt with on the basis of oldest in the queue coming first, so please subscribe to this thread from the sidebar "Subscribe to Topic" so you can see the reply in your email and don't bump the topic, as this pushes it down in the queue.

  5. Rachel, I'm sorry about this something went wrong applying the upgrade to your blog after you purchased the bundle.

    We've fixed this up for you and it is all working now.

  6. Thank you!! Works now! :)

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