Custom Design in Values Bundle

  • Author
    Posts
  • #1150718

    rachelmurr
    Member

    I’m trying to customize my blog after having purchased the Values Bundle and it still says I need to buy the Custom Design when I’m on actually designing, but on the custom design info page, it says I have it. What am I doing wrong?!

    The blog I need help with is lamariposablog.com.

    #1150846

    justjennifer
    Moderator

    On what page exactly do you see the message that you need to buy the Custom Design upgrade?

    Can you save your Custom Design changes? If so, then it’s active and working.

    #1150901

    rachelmurr
    Member

    I see it when I am actually trying to change the colors and fonts and the wave button is greyed-out until I purchase the upgrade. Thanks!

    #1150904

    justjennifer
    Moderator

    I’m going to tag this for Staff assistance. Please be patient while they get back to you.

    Please note that threads tagged for Staff assistance are dealt with on the basis of oldest in the queue coming first, so please subscribe to this thread from the sidebar “Subscribe to Topic” so you can see the reply in your email and don’t bump the topic, as this pushes it down in the queue.

    #1150945

    westi
    Staff

    Rachel, I’m sorry about this something went wrong applying the upgrade to your blog after you purchased the bundle.

    We’ve fixed this up for you and it is all working now.

    #1150948

    rachelmurr
    Member

    Thank you!! Works now! :)

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