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Custom design payment

  1. I did not realize I was set up for my $30 custom design payment to go through tomorrow 9/14. I thought it was supposed to go through yesterday, so I went ahead and paid for it today. My payment was approved and went through. So I do not want an auto payment to go through tomorrow so I do not get charged twice. Can you make sure I do not get charged again tomorrow?

    The blog I need help with is luckyottershaven.com.

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  3. darnelldibbles
    Staff

    Hi there,

    I checked your account and your purchase has went through successfully, so you should not be double charged for the custom design upgrade. Please let me know if you see anything differently tomorrow and I will take care of it for you.

    Thanks!

  4. Thanks! I tried to find the live chat, but said it was closed until the 19th. Thanks for looking into this.

  5. darnelldibbles
    Staff

    You're welcome! Yes, all of live chat support will be closed until the 19th due to us all being at a conference/meetup. But, feel free to contact us here if you have any other questions. Thanks!

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