Custom Domain Refund

  • Author
    Posts
  • #1065201

    saltgrass
    Member

    Hello, I just bought a domain just a couple of hours ago, then I deleted it. Now, I would like to get my $13 back. How do I go about doing this since I have already permanently deleted the blog?
    Blog url:

    #1065304

    saltgrass
    Member

    Bump.

    #1065323

    timethief
    Member

    As you deleted the blog you cannot follow the instructions to request a refund through your dashboard. Therefore, I have flagged this thread for Staff assistance. Please be patient while waiting.

    #1065324

    timethief
    Member

    Please post both of the URLs ie. of the domain and of the deleted .wordpress.com blog.

    #1065330

    saltgrass
    Member

    kineticwoman.wordpress.com is the domain that I bought and deleted permanently.

    #1065332

    timethief
    Member

    You did not buy http://kineticwoman.wordpress.com
    The top level fomain here is wordpress.com
    All of our blogs are on .wordpress.com sub-domains.
    No .wordpress.com URLs are for sale.
    When we purchase a domain we map from our underlying .wordpress.com sub-domain like mine http://onecoolsite.wordpress.com/ to our domain http://oneccoolsitebloggingtips.com

    #1065334

    saltgrass
    Member

    According to my receipt I bought it. And when I bought it, it said that I have 48 hours to get a full refund. So who can help me with this problem?

    #1065335

    timethief
    Member

    Rats! I have eyestrain and I made a typo in the last link I posted. I should have typed http://onecoolsitebloggingtips.com

    Which domain did you purchase?

    #1065336

    saltgrass
    Member

    “Your WordPress.com Upgrade was purchased successfully.

    Item: Domain Mapping for http://kineticwoman.wordpress.com
    Cost: $13″

    #1065339

    timethief
    Member

    You purchased domain mapping from the free sub-domain http://kineticwoman.wordpress.com to a domain which is
    http://kineticwoman.com/
    Staff will assist you with securing a refund. Please be patient while waiting.

    #1065340

    saltgrass
    Member

    Thank you.

    #1065405

    kathrynwp
    Staff

    Hi there – I’ve issued a refund for your domain-mapping upgrade. It can take 1-2 weeks for the refund to be reflected on your statement.

    If you need anything else, just let me know.

    #1065406

    saltgrass
    Member

    Thank you very much.

    #1065407

    kathrynwp
    Staff

    My pleasure. :-)

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