Custom domain registration not working?

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  • #725265

    kaduri
    Member

    I’m trying to register a new blog on a custom domain name (with a .com address) but when I click on “Create Blog” it just brings me back to the same page. Doesn’t ask for payment details or anything.

    #725452

    airodyssey
    Member

    Hi. Have you tried any of the tips here?
    http://en.support.wordpress.com/browser-issues/

    #725457

    kaduri
    Member

    Yes, tried a different browser, and clearing the cache and cookies. Same problem.

    Worth mentioning, perhaps, that it was broken in a different way yesterday. When I tried to register mydomain.com yesterday, it gave me mydomain.wordpress.com. When I tried again, it gave me mydomaindotcom.wordpress.com.

    #725494

    To upgrade one of your sites to a custom domain can you head to Store > Domains? that should let you add the domain directly to your site. I haven’t seen any other reports of errors but I’ll keep an eye out.

    #725500

    kaduri
    Member

    Thanks, that did it. But maybe then you should modify the https://en.wordpress.com/signup/ page? It appears to give you the option of registering a new blog with a custom domain name, but then doesn’t let you do it. That’s where I got stuck.

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