Custom Header won't load

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  • #885260

    toyhypeusa
    Member

    I am new to website design and am having a tough time uploading my custom header.

    I am using the Twenty Eleven theme on my blog which supports custom headers. But the header will not load properly and I keep getting this error message on every theme I try:

    Warning: imagecreatefromstring() [function.imagecreatefromstring]: Data is not in a recognized format in /hermes/bosweb/web173/b1736/ipg.toyhypeusacom/wp-includes/media.php on line 258
    Image could not be processed. Please go back and try again.

    Also the pixel size states it has to be 1000 × 288 pixels. What size should I make my banner?

    Thank you!

    #885364

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

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