Custom menu problem (Customized Origin)

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  • #1003073

    scr3wal1c3
    Member

    I’ve created a custom menu on my (extremely new) blog, but am having problems with cursor navigation.

    I have three top level columns (‘Productions’, ‘Blog’, and ‘Contact’), which reveal sub-menus. To take just one as an example:
    ‘Productions’, a custom link (i.e. nothing but a menu header)
    –> ‘Another Country (Spring 2013)’ (another custom link)
    –> reveals 11 sub-menu topics leading to pages (‘The Show’, ‘Tickets’, ‘News’, etc.).

    The problem: it is very difficult to move the pointer from ‘Another Country’ to any of the sub-menu topics. Usually, the menu just minimizes. Only about 1 in every 15 or so times do I actually succeed in clicking on the sub-menu. Have I done something very foolish in the construction of the menu, or is this a theme glitch?

    Any help and advice very much appreciated!

    The blog I need help with is screwthelookingglass.wordpress.com.

    #1003236

    scr3wal1c3
    Member

    Please help…please.

    #1003237

    timethief
    Member

    Have I done something very foolish in the construction of the menu, or is this a theme glitch?

    There is no theme glitch. The theme is performing the way it is designed to perform.

    #1003239

    justpi
    Member

    No, it’s not performing the way it should: when you hover over Productions then Another Country, there should be no space between that tab and the flyout next to it.

    #1003240

    timethief
    Member

    Really? I’m surprised by that. Thanks.

    #1003243

    scr3wal1c3
    Member

    Thanks both of you for your input. I’m really grateful.

    What do you think I should do?

    #1003244

    timethief
    Member

    Hi again,
    This thread has been flagged for Themes Staff attention as we Volunteers can’t deal with this and only they can. Please be patient while waiting.

    #1003245

    scr3wal1c3
    Member

    Thank you both very much – this is a brilliant outcome.

    #1003246

    timethief
    Member

    Note that it’s the weekend and a brilliant outcome may not take place until Themes Staff actually click into this thread and become aware of the issue.

    #1003247

    I’m having a similar problem on the SUNDANCE theme…. mouse on top-level item displays sub-menu, and the moment I attempt to mouse onto the sub-menu items they disappear (you called it “minimized”). I have only been able to get the sub-menu to STAY onscreen if it “drag” the top-level item downward onto the sub-menu… then they stay put and I can click on them. I sure wouldn’t want my blogsite visitors to have to do THAT!

    #1003285

    scr3wal1c3
    Member

    Hi there Themes Staff –

    Just wondering if there’s any news on this problem?

    I need to start sending my website out to companies and sponsors very soon, so I just thought I’d check. If it seems like this issue is going to take a long time to fix, I could of course change my theme – but I want to make sure that this is the only option first.

    I completely understand that you are very, very busy – and many thanks! Jessica x

    #1003341

    kobenland
    Member

    Hi Jessica,

    I’m sorry that it took us so long to respond to your question.
    Looking at your site I could not recreate the issues you mentioned above. Do the errors still occur for you?

    @paxetbonumcomm: Thank you for bringing it to our attention! The issue has been corrected and should no longer be a problem.

    #1003342

    THANK-YOU for pursuing and resolving this issue! I appreciate the time and effort you spent on it!

    #1003343

    scr3wal1c3
    Member

    Hi kobenland,

    That’s because I’d temporarily altered the menu structure so that the glitch wasn’t such a big problem! I’ve now returned it to how it was before (I.e., Productions/Another Country/etc), so now you should see the problem has returned!

    Thank you for your attention and time, by the way.

    #1003344

    kobenland
    Member

    Hi Jessica,

    Thank you for your help! It took me some time to figure it out but I found the source and corrected the issue. I’m sorry for the trouble!

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