Custom Theme Error

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  • #2158261

    Hi,
    I’m facing a problem while trying to update my custom css theme.

    On sardegnaterradipace.wordpress.com/wp-admin/customize.php
    after having added a new css line and pressed the “save” button I see wordress trying “to save the changes” but the page lands on https://sardegnaterradipace.wordpress.com/ saying “The web page is not available”

    Please help,
    Thanks

    The blog I need help with is sardegnaterradipace.com.

    #2158399

    Hi there, as a first step, can you try logging out, clear your browser cache and cookies, and then log back in and try again?

    #2158429

    Hi thesacredpath,
    I did what you suggested but I’m still having the same problem

    #2158430

    I’m on windows vista and I’m using Google Chrome Version 39.0.2171.71 m but I get the same issue even on my iMac 27”.

    #2158431

    On my “ubuntu machine” with Firefox the page keeps saying “Saving changes…” instead to “The webpage is not available”

    #2158446

    Many thanks on the additional information. I just visited your customizer and was able to make a change to your CSS and save it (don’t worry, it was nothing a visitor would see, and I have deleted it now).

    I do notice that your customizer is loading very slowly for me, and I have a very fast internet connection, so I’m looking into this for you. Hang tight. :)

    #2158447

    @sardegnaterradipace, this issue should be fixed now. Can you try adding something to your CSS and see if it saves now?

    #2158482

    Hi thesacredpath, thank you so much! Everything seems to work fine again!

    #2158496

    You are welcome.

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