Customizing Confit freezes in 'saving changes'

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    Posts
  • #1263239

    lunasealife
    Member

    Hello!
    I’ve searched high and low but no answers to my issue:

    When I go to customize the background photo on the Confit Theme, it allows me to upload a new photo, but when I click ‘save’ it it gets stuck in the ‘saving changes’ sidebar message and the background image never changes (even though it shows up as the new image while on the customization page).

    Here is the site in question – http://filipalasabrosa.wordpress.com/
    The white/grey cloud photo is the first one I uploaded and was able to set as the background image; since then I’ve tried to change it many times with different images and always just get the unending ‘saving changes’ message.

    Is this a known issue?

    By the way, I WAS able to change and save other items in customization, like the menu and the post page and setting the static homepage. But the ‘saving changes’ message never goes away.

    Thanks for your time!!!

    The blog I need help with is lunasealife.wordpress.com.

    #1263422

    sixhours
    Staff

    Howdy! Often this is an issue with your browser cache. Can you try some of the tips here, please, if you haven’t already?
    http://en.support.wordpress.com/browser-issues/

    You may also try it in a different browser to see if you get the same result.

    Let us know if you have any luck with that!

    #1263430

    lunasealife
    Member

    Ok, I cleared my cache and cookies in Chrome (the browser I always use).

    Tried again, same issue. Still freezes on “saving changes” when I try to change the background (even if I choose one of the pre-loaded prints rather than a photo).

    I tried Safari and got the same “saving changes…” freeze.

    #1263431

    lunasealife
    Member

    I’ll try switching to Dusk til Dawn and then back to Confit and see if that shakes things up at all…

    #1263432

    lunasealife
    Member

    So I activated Dusk to Dawn and when I view the blog http://filipalasabrosa.wordpress.com/
    the new theme is active… but I’m getting that SAME unending ‘saving changes’ message on the right sidebar.

    Again, this happens in both Chrome and Safari.

    #1263487

    michiecat
    Staff

    Howdy! Can you try this using a computer that’s connected to a different network and see if the problem persists? This way we can rule out a network-specific issue.

    #1263493

    It also happens when I try to save changes in Confit. Please help!

    #1263494

    Did you purchase a cusom design upgrade?

    No changes you try out aside from those such as Custom Background, Custom Header and Theme Options which are stated on the theme description pages for each theme will be visible to visitors unless you purchase an annually renewable custom design upgrade?
    http://en.support.wordpress.com/custom-design/
    http://en.support.wordpress.com/custom-design/editing-css/
    http://en.support.wordpress.com/custom-design/#custom-fonts
    http://en.support.wordpress.com/custom-design/#custom-colors

    When using the theme customizer please be sure you are using a browser and version of it found here http://browsehappy.com and you have enabled third party cookies. http://en.support.wordpress.com/third-party-cookies/

    NOTE: If you do not have a CSS upgrade then skip using the theme customizer. All of the very same functions can be accessed from your dashboard.
    Appearance > Header
    Appearance > Background
    Appearance > Theme Options (applicable only to some themes)
    Settings > Reading (set a static front page)
    Site Title and Tagline > Settings > General

    #1263495

    i have he same problem, how do i solve it?
    i use confit theme and by backgroundpictur iupload it freezes.

    #1263496

    timethief
    Member

    @camperreisverslag
    You do not appear to have a custom design upgrade so why are you using the theme customizer at all?

    NOTE: If you do not have a CSS upgrade then skip using the theme customizer. All of the very same functions can be accessed from your dashboard.
    Appearance > Header
    Appearance > Background
    Appearance > Theme Options (applicable only to some themes)
    Settings > Reading (set a static front page)
    Site Title and Tagline > Settings > General

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