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Dashboard Access Problems

  1. This is an issue I have had before, and it seemed to persist for several days, and then fixed itself. It is now occurring again.

    I am unable to access the Dashboard, edit posts and pages, or create new posts and pages. I have tried on Internet Explorer, Firefox, and Chrome, all fully updated. All plugins are up-to-date, and I have tried clearing the cache and cookies.

    My blog is, hosted on

    The blog I need help with is

  2. 1. How are you connecting to the internet and to The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

    2. Are you using http:// or https:// see

    3. Do you have third party cookies enabled?

    4. Do you have JavaScript enabled?

    5. You can use this link to see if your Flash is up to date. If it’s not up to date then this is where to download and install the latest version of Flash.

    6. Have you had any recent operating system and/or security program updates?
    Sometimes operating system and/or security system updates can cause problems so check for known issues.

  3. Actually, it randomly started working again. I am not sure why. However, in the interest of maybe finding the cause, I will still answer your questions.

    1. It varies. I am a college student, and access it via all of the above (minus dial-up, thankfully). I also access it from different ISPs depending on where I am, but the problem persisted across all of them.

    2. It automatically uses https://, although I also tried http://.

    3. Yes.

    4. Yes.

    5. Flash is up to date.

    6. I have had no updates in at least a week.

  4. I spoke too soon. It stopped working again.

  5. I have no additional troubleshooting tips to offer. Here’s the link for contacting Staff After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

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