Dashboard Bug

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  • #1059903

    auxclass
    Member

    When I mouse over my name on the right side of the top nav. bar my main blog name shows up twice in the drop down – listed twice but goes to the same blog – See the Dashboard screen shot in my media library – please don’t delete the blog or mess things up – the double listing has been this way for a while – the order of the blogs have been strange also – changed without me doing anything – my support notes blog was moved down to the bottom – used to be the second entry down

    The blog I need help with is captnmike.com.

    #1060032

    macmanx
    Staff

    Ok, I think I see the problem the problem here. You have 2 captnmike.com’s.

    One is the WordPress.com blog, the other is a Jetpack-powered WordPress.org.

    If I delete the Jetpack entry, it won’t affect the WordPress.com blog. Would you like me to do that now?

    #1060041

    auxclass
    Member

    I think I see the problem

    Fill in appropriate sounds and looks of concern on my part :)

    Yes you can delete the JetPack entry – I just printed a copy of the stats for the few months of stats before I moved onto WordPress.COM

    I found it odd – as I have had the JetPack entry since I moved and this double posting link has been a new “feature” – had always had the ability to see the old JetPack stats – this has been a change made a few weeks ago

    Thanks for cleaning it up –

    not a big thing but one of those small “I wonder what happened here” things

    #1060043

    macmanx
    Staff

    I have removed the Jetpack entry. Has that cleared it up for you?

    You might need to empty your browser’s cache or log out/in before you notice any difference.

    #1060048

    auxclass
    Member

    I just reloaded the page and the extra link went away and it looks like all the other entries are still there – the JetPack is also gone from the Stats section –

    so everything looks good

    thanks

    #1060049

    macmanx
    Staff

    You’re welcome!

    #1060054

    auxclass
    Member

    James – The same bug is back that caused me to create this – I did try clearing a bunch of stuff and went to my laptop – and finally went to a neighbor’s computer and logged in and the old double entry was also back on a computer that had never been logged into my account.

    So still a few bugs in the system –

    thanx

    #1060055

    macmanx
    Staff

    Yes, I see that it’s back. Do you have any other Jetpack blogs connected to your account?

    The only connected Jetpack blog that I see is captnmike.com, but maybe that’s supposed to be something else.

    #1060056

    auxclass
    Member

    I had JetPack on captnmike.com when I was on a different host – when I moved the site here and mapped it here I just left it alone – I did see one page view some months after I moved the site onto WordPress.COM – the only maybe remnants of the old host and captnmike.com not on WordPress.COM is that I had a static IP address and I still have that address that I use for my captnmike email – I only had the one JetPack site and that was only hooked up for maybe 4 months – the stats for JetPack do seem to get added each month with zero page views –

    #1060057

    macmanx
    Staff

    Ok, so there definitely were never any other Jetpack sites connected to your WordPress.com account?

    #1060058

    auxclass
    Member

    I only had the one web site – captnmike.com – with JetPack on it – I had some sort of subdomain I think for testing but it never had any stats of any sort on it –

    #1060060

    macmanx
    Staff

    Ok, it’s gone again.

    If it comes back, would you please let me know the last 3 (maybe 5 if you can) WordPress.com things that you did before you noticed it had returned?

    #1060062

    auxclass
    Member

    Given my memory this could be tough :) – all I have done of recent is move around from one Dashboard to another to check on spam – did a new Post a few days ago on a secondary blog – I do look at different Stats from a single Stats page in my dashboard –

    thanks for checking – love those sometimes bugs –

    #1060063

    macmanx
    Staff

    Hm, maybe that last bit was it.

    Try checking stats from http://wordpress.com/#!/my-stats/ and see if it magically comes back.

    If it doesn’t, try checking stats from within the blog’s Dashboard and if it magically comes back then.

    #1060064

    auxclass
    Member

    I clicked around different Dashboards – tried the main WordPress stats page and several different blogs back and forth etc and things were fine – closed browser and restarted the browser and then restore previous session (Firefox) and things worked just fine

    But – when I logged out and logged back in I got the double entry back- so it seems to be a log in thing –

    But at some point I got logged out a second time and when I logged back in things seem to be clean again – so maybe the above observations were some sort of caching issues – I will try and remember to double check things in the morning – I normally do a restore previous session (keeps several tabs I use most of the time pulled up) – then I log out of WordPress.COM and back in so a session does not expire during the day

    Hope this helps a bit

    thanks

    #1060065

    macmanx
    Staff

    Thanks for checking!

    Please let us know how things look in the morning when you check.

    #1060066

    auxclass
    Member

    thanks – I will try and check things before and after – and let you know if it reverts back to the double entry

    #1060067

    auxclass
    Member

    Some progress maybe – I went to the Dashboard of Aux Pictures because I found that I had a bad Widget with an out of date link in it – went to the Widgets section and clicked around a bit to see that I had “show all” for the links Widget – changed it to just “Blogroll” – saved changes then went to Aux Pictures and found that the double entry returned – the Old JetPack Stats is also back in the Stats section – both in my Dashboard and the new WordPress.COM stats section

    #1060070

    macmanx
    Staff

    Ok, perfect.

    If you don’t mind, I’d like to do this one more time, just to see if we can narrow it down any closer, and because I won’t be able to get anyone to look at it until Monday anyway. :)

    It’s gone again, so if it comes back again, let me know what happened.

    Thanks!

    #1060076

    auxclass
    Member

    The double listing is back this morning – all I can remember doing is turning my PC off overnight and looking at the Comments I Made in the Dashboard – did not log out but did do a Restore Last Session in Firefox this morning –

    Thanks & Good Luck

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