Dashboard problems

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  • #1086461

    jaw501
    Member

    Can’t get on my dashboard, as is the case with other posters to these forums. Is there a volunteer or WP staffer who can let us know what’s going on? Thanks.

    The blog I need help with is canadianartjunkie.com.

    #1086698

    philspm
    Member

    Purchased $30.00 upgrade but …

    (visual font preview and chooser tools, so you can apply the fonts right from your WP.com dashboard.)

    Does not appear on dashboard.

    #1086699

    timethief
    Member
    #1086700

    philspm
    Member

    Purchased $30.00 upgrade but …

    (visual font preview and chooser tools, so you can apply the fonts right from your WP.com dashboard.)

    Does not appear on dashboard.
    Blog in question is http://marydsplace.wordpress.com/

    #1086701

    philspm
    Member

    Thanks however,
    No, I am sorry they do not.
    This is the problem and it is not addressed in either of these.
    (visual font preview and chooser tools, so you can apply the fonts right from your WP.com dashboard.)

    This is my wife’s blog.

    Mine is philmason.me and the same upgrade worked fine….
    I don’t have to go to the typekit site to change fonts, colors etc it is on my Dashboard.

    #1086702

    timethief
    Member

    I’ve tagged this thread for Staff attention. If you subscribe to it you will be notified when they reply.

    #1086703

    philspm
    Member

    Thanks fo your help!
    have a Great evening!

    #1086704

    timethief
    Member

    You too.

    #1086705

    kardotim
    Member

    @jaw501 has your problem been resolved?
    @philspm try https://marydsplace.wordpress.com/wp-admin/themes.php?page=custom-design Or are you referring to a different blog?

    #1086706

    jaw501
    Member

    Hi Kardotim – Thanks for following up. Yes, it’s resolved. Must have been an interim glitch, and I should have marked it resolved. Appreciated.

    #1086708

    philspm
    Member

    Thanks so much for your efforts. The problem however, is not resolved. Perhaps I have not communicated clearly.

    If I could send a screen shot, it would make it clear. On my blog, philmason.me there two rows of the tool bar on the one on question http://marydsplace.wordpress.com/ there is only one after the upgrade.

    That is the issue.
    I really need to get this resolved to keep peace here……

    Thanks!
    Phil

    #1086720

    kardotim
    Member

    Sorry for the delay. Do you still encounter the issue? Are you referring to the Admin Tool Bar? because that tool bar is only visible to those logged in at WordPress.com .

    #1086721

    philspm
    Member

    Thanks for your response.
    The issue is not corrected. That makes my wife unhappy and if you are married then you understand that makes me unhappy.
    Yes, we are aware the Admin bar is only visible when signed …duh
    I hope the following will help clarify the issue so you can help me resolve it.
    I dragged her here from Blogger and she HATES it so, I really need to get it resolved.
    Thanks again
    If I had an email address I could send a screen shot it might help.

    In addition to the standard Admin. Tool bar of 15 items, I have an additional row.
    These are on my blog at philmason.me
    They came with the same $30.00 upgrade the other blog has.
    The additi0nal row contains the following:
    (Paragraph) (Underline) (Align full) (Text Color) (Paste Plain text) (Paste word) (Remove formatting) (Custom Character) (Out and indent) (Undo) and (help)

    The blog without the additional Admin bar is:
    http://marydsplace.wordpress.com/

    Thanks for the help!
    Phil

    #1086722

    kardotim
    Member

    Could you please upload a screenshot to your blog’s media library? this way I can take a look. Thank you.

    #1086723

    philspm
    Member

    Thanks for the response.
    One step closer.

    Screenshot of both bars in gallery of:
    philmason.me

    The one with double is upgraded
    The one with single row is not….but has been paid for.

    Thanks Again!

    #1086724

    kardotim
    Member

    I see. On the one with the double rows, try clicking on the last icon on your right hand side of the first row. This will toggle the second row of options.

    #1086726

    philspm
    Member

    Well, am reminded again that “I am not the smartest kid on the block” Don’t know how I missed that and I don’t want to know what you said when you saw it either. I will say it for you………

    Thanks so much!
    Have a Great Day!

    #1086727

    kardotim
    Member

    No worries. I’m glad it’s resolved :)

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