dear god where did the avatars go?

  • Author
    Posts
  • #273347

    carocat
    Member
    #273355

    sundrop74
    Member

    Still no avatars on my blog. Doesn’t support work ’round the clock now?

    #273393

    vivianpaige
    Member

    No avatars here, either

    #273410

    mark
    Staff

    They will return – sorry for the breakage.

    #273411

    gordonator
    Member

    yup i see nothing too. :-(

    #273434

    carocat
    Member

    Thanks for letting us know, Mark.

    #273485

    ryan
    Staff

    Fixed.

    And now the back story, for those interested. Yesterday we stopped showing avatars for pingbacks and trackbacks, by popular demand. Those don’t map to actual email addresses so it doesn’t make sense to show them. To do this we checked for particular comment types. As it turns out, Sandbox and four other themes do stuff that leads to the comment type being something unexpected. This broke avatar display for those themes. I tested the change against a bunch of blogs, but of course none of them were running one of the unlucky five. My fault, and my apologies for the avatar interruption.

    #273490

    vivianpaige
    Member

    Thank goodness you found the problem. I missed the avatars!

    #273497

    carocat
    Member

    Hi Ryan, thanks a lot for the explanation and for bringing the avatars back.

    #273511

    sundrop74
    Member

    Yay! Glad they’re back and thanks for fixing this on the weekend.

    #273669

    vixencd
    Member

    Hi there,

    I seem to be having issues with my avatar as well! I am new at this so…It could be me?! I don’t think so though (it never is)… I am not using custom CSS though. I am using Black Letterhead theme for now while I get the hang of all this. It seems to me that by uploading an avatar (not rocket science) I would see it by now! I tried last night and again this morning. Still no nice little grey paw to show everyone.

    WTF. ??? Anyone able to help me here or do I contact the big Kahuna’s?!

    Thanks in advance.

    vixen

    #273670

    vivianpaige
    Member

    Well, uploading an avatar is a different problem than what we were discussing in this thread. In the meantime, how about a link to your wordpress.COM blog? (The link in your user name does not lead to a wordpress.COM blog. You should consider updating your profile as explained in the sticky at the top of the forum.)

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