Dear staff: I need a theme refund

  • Author
    Posts
  • #752971

    A few weeks ago I purchased a premium theme for my blog, “bold news.” It never worked right, making most of the titles of my posts on my front page descend vertically. It looked terrible. So, I requested a refund but never heard anything back, I am afraid my 30 day period may have passed without me receiving a refund. In the meantime I have purchased “Modern News” theme and I love it.

    Does anyone know how I can get a refund?

    Thanks,
    griffinelection

    The blog I need help with is griffinelection.wordpress.com.

    #753159

    timethief
    Member

    I have flagged this thread for Staff attention.

    #753207

    macmanx
    Staff

    I have canceled and refunded your theme as requested.

    Please let us know if you need any further assistance!

    #753216

    Thank you timethief and macmanz for all of your help!

    #753224

    macmanx
    Staff

    You’re welcome!

    #753380

    mcedin
    Member

    I need a refund for “Bold News by WooThemes”.
    Looked good, I miss some important things to adjust.

    #753381

    timethief
    Member

    @mcedin
    Will you please post the URL of the blog you purchased the theme for?

    #753382

    mcedin
    Member

    reasonaktiebolag.wordpress.com

    #753385

    mcedin
    Member

    OK?

    #753386

    mcedin
    Member

    Or, is there anything I need to do more.

    :-)

    #753390

    airodyssey
    Member

    I re-tagged “modlook”.

    #753391

    mcedin
    Member

    Sorry, I donĀ“t understand Your message.

    #753393

    airodyssey
    Member

    The “modlook” tag is used when we want to get staff’s or moderator’s attention.

    If you still don’t understand, please read this.
    https://en.forums.wordpress.com/topic/using-the-modlook-tag?replies=8

    #753394

    mcedin
    Member

    OK. Do I show that I understand by reply to You like this:
    “You have made the moderator aware of that I still have a question”

    #753396

    Please could you refund my ‘Bold News’ theme, it is dreadful and so disapointed.

    #753397

    macmanx
    Staff

    I have canceled and refunded your themes as requested.

    Please let us know if you need any further assistance!

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