Deleted blog but forgot to remove domain mapping. Need staff to remove

  • Author
    Posts
  • #1098506

    ivkingsny
    Member

    Hello all I had previously made a topic but didn’t get any replies. I had domain mapping on my old wordpress blog but I figured out that’s not what I had intended to do. I am using a self hosted domain on Godaddy and wanted to install wordpress to that site. Instead I mapped my old blog to that domain and didn’t realize I couldn’t customize my themes or anything of the sort. Now after I deleted my blog and tried to install wordpress on my hosted domain it still sends me to my old blog. Although I deleted it it’s sending me to that address at wordpress.com.

    I need to have a staff member remove and refund me the domain mapping on my old blog. Please if anyone could flag this for a staff member I would appreciate it! Thanks

    #1098604

    timethief
    Member

    What is the URL you want removed please? This thread is tagged for Staff assistance.

    #1098611

    ivkingsny
    Member

    its either ivkingsny.wordpress.com this was the original name I purchased the domain mapping on.
    and yesterday it was changed to ivkingsblog.wordpress.com because I was trying to see why my domain was being forwarded to wordpress.

    #1098614

    timethief
    Member

    The top level domain here is wordpress.com.
    All free hosted blogs here are on .wordpress.com sub-domains.
    You posted two sub-domain URLs above.

    What is the URL of the domain?

    #1098615

    ivkingsny
    Member

    ivkingsny.com

    #1098616

    timethief
    Member

    Thank you.

    #1098635

    ivkingsny
    Member

    Just wondering is there a timeline on when this will be removed/refunded?

    #1098637

    timethief
    Member

    Sorry but we Volunteers don’t have clue when Staff will do this. They have a backlog of support requests and there is rarely a visible Staff presence on these support forums on weekends.

    #1098641

    ivkingsny
    Member

    ah ok thanks anyways

    #1098643

    timethief
    Member

    You’re welcome.

    #1098770

    ivkingsny
    Member

    ahh please fix this ASAP! I need to get back to work!

    #1098771

    timethief
    Member

    Please be patient while waiting as there are others who posted for help long before you did.

    #1098773

    gcorne
    Member

    This request has been handled by a private support ticket.

    #1098774

    ivkingsny
    Member

    For some reason I’m still being directed to my old blogs address? Is there something that I have to do on the host end to get it to stop forwarding to this address?

    #1098775

    timethief
    Member

    This request has been handled by a private support ticket. Please check your email and also check your email client spam/junk mail filter just in case it’s in there.

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