deleted website which deleted my domain name

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  • #3366154

    selkowalsky
    Member

    I had bought a domain name through bluehost and then transferred it over to word press, I then bought a premium plan but it was a bit too confusing for me so i decided to go through a different platform. But when i got a refund for my word press account it deleted my domain name (which i knew was going to happen) But i figured since i bought it though a different website id still be able to have access to it. Now on bluehost it is telling me that i can’t transfer it because it is locked through wordpress…. help please

    The blog I need help with is pepperandsel.home.blog.

    #3366906

    macmanx
    Staff

    When you cancel a domain, you give up ownership of that domain, and as stated during the cancellation, we cannot guarantee that you’ll ever be able to re-register it.

    The good news is, we have a 5-day grace period for recovery, but we’ll need you to pay the $18 domain registration free, and based on the cancellation date, you’ll need to do that in the next 2 days!

    I have sent a request for the $18 to the email address on your account, please let us know as soon as that has been paid, and we’ll recover the domain.

    #3367656

    macmanx
    Staff

    Unfortunately as mentioned we did need that payment in 2 days, the domain has now fully canceled and will re-join the public market eventually.

    We have no control over it at this point, and I recommend attempting to re-register it at your registrar of choice a few times each week.

    I have refunded the payment you sent 30 minutes ago.

    #3367659

    selkowalsky
    Member

    You said in the next 2 days and that was on the 13th.. and today is the 15th, that doesn’t make sense

    #3367661

    selkowalsky
    Member

    I deleted my account on the 11th which should allow me to retrieve it still

    #3367666

    macmanx
    Staff

    The domain is definitely no longer in our control.

    #3367667

    selkowalsky
    Member

    I also payed for a new plan and domain registration through someone else on this website because I didnt see the first email. Would that be why?

    #3367675

    macmanx
    Staff

    No, it was just unfortunate timing. I have refunded what you paid for an additional plan too.

    #3367677

    selkowalsky
    Member

    Ah damn okay, thanks anyways.

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