Deleting an account

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  • #980391


    I would like to remove the site but I beleive the email i used to create it was my University email and I can no longer acces it, what steps do I need to take to take that site down. If you could write back to […] it would be much appreciated


    Blog url:



    You will need Staff help and I have flagged this thread for their attention. In order to help you get access to your blog Staff need one of the following things in order to correctly identify you as the blog owner:

    1. an email from the email address associated with the account or revealing what that associated email address was

    2. the API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.

    3. if you have purchased any upgrades for the blog a transaction number send it to the email address

    Do you have access to any of those three?



    Hi there,

    Your best bet would be to contact your University, and ask them to restore your access to the email account.

    Then, you can reset your password:

    And permanently delete your blog under Tools -> Delete Site.

    If you have any questions, please email us directly at



    Hi Chris,
    I just emailed
    Can you please help me cancel/refunded on the purchase I just made with WordPress? I would not like to move forward with this service.
    I appreciate your help.

    Thank you,


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