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Deleting domain renewal

  1. My old domain is about to expire and my email notifications tell me it's going to automatically renew. I can't find any way to stop this from happening in my dashboard. How can I cancel the renewal?
    Blog url:

  2. Hi there,
    We Volunteers cannot do this for you. Please see here > Dashboard > Store > My Upgrades and click the "Disable Auto Renew" link. For more information please read:

  3. If someone within support is supposed to do this, please cancel any renewal updates for and

  4. There is no "disable auto renew" link on My Upgrades.

  5. Sorry for the multiple posts. Here is what my screen looks like

    I'm also confused as to why I'm getting emails for but it's not showing up as one of my blogs or domains.

  6. Are you logged in as the original account that bought the upgrades? Only the original account can renew or disable upgrades -

  7. That was the problem! Thanks for your help :)

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