Deleting domain renewal

  • Author
    Posts
  • #1048733

    nikitonium
    Member

    My old domain is about to expire and my email notifications tell me it’s going to automatically renew. I can’t find any way to stop this from happening in my dashboard. How can I cancel the renewal?
    Blog url: http://blog404dotorg.wordpress.com/

    The blog I need help with is blog404.org.

    #1048850

    timethief
    Member

    Hi there,
    We Volunteers cannot do this for you. Please see here > Dashboard > Store > My Upgrades and click the “Disable Auto Renew” link. For more information please read: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

    #1048857

    nikitonium
    Member

    If someone within support is supposed to do this, please cancel any renewal updates for blog404.org and magazine404.org.

    #1048858

    nikitonium
    Member

    There is no “disable auto renew” link on My Upgrades.

    #1048863

    nikitonium
    Member

    Sorry for the multiple posts. Here is what my screen looks like
    http://i1171.photobucket.com/albums/r548/n-kita/Other%20Shit/wp.png

    I’m also confused as to why I’m getting emails for magazine404.org but it’s not showing up as one of my blogs or domains.

    #1048868

    auxclass
    Member

    Are you logged in as the original account that bought the upgrades? Only the original account can renew or disable upgrades –

    #1048882

    404magazine
    Member

    That was the problem! Thanks for your help :)

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