Deleting domain

  • Author
    Posts
  • #517118

    pfarqu1101
    Member

    It states that I can cancel my domain after two business days by notifying y’all….but how do I notify you if you do not have a number?
    I would like to cancel a domain, how do I do that? (The information provided is vague and not entirely useful.)

    Thank you.

    The blog I need help with is farquharmasonry.com.

    #517218

    Staff is currently out for meetings, but I’ve tagged this thread so they will see it and respond. They are monitoring the forums. It may be a few hours though.

    #517243

    andreamurga
    Member

    I have exactly the same question/problem. I’m new to WordPress and so far pretty good, but I spent a lot of time trying to figure out how to notify you that I want to cancel the domain I created yesterday and almost wound up hitting my head against the wall.

    A few hours is no problem, but given the reputation that WordPress has I am surprised and disappointed by this.

    (If I am just a bonehead and I’ve overlooked some obvious/intuitive way to notify you then please let me know).

    #517245

    The problem is that staff is in a big meetup so normal support channels are closed till the 19th. Again this thread has been tagged so that they will see it when they check into the forums. Given they are out of the “office” for a while, I don’t think they will hold solidly to the 2 days thing. And your requests are logged right here in the forums so they will know you requested a refund prior to the two days.

    Just be patient.

    #517449

    hanni
    Member

    @pfarqu1101 , @andreamurga what are the two domains in question?

    #517451

    zwame178
    Member

    yeah, i’d like to cancel my domain upgrade (17$), done 2 days ago as well…for now.
    thanks in advance for helping out

    #517454

    raincoaster
    Member

    See the staff post, right above yours? They need the actual domain in question.

    #517456

    zwame178
    Member

    oh, ok here we go.
    http://mouvementsequentiel.wordpress.com/

    please keep me updated if all worked out well..well, i’ll see it if $’s are back on my pp-account, right?

    cheers and thanks in advance

    #517457

    No, they need to domain name you registered.

    #517458

    zwame178
    Member

    oops..domain-name: mouvementsequentiel.com

    thanks

    #517459

    naokomc
    Staff

    @pfarqu1101
    We can’t refund for the domain name you purchased on September 1st. Your cancellation/refund period had ended on September 3rd, unfortunately (which was before we started directing contact form visitors to the forums). You can still cancel the domain if you need to, but we are unable to refund. If you choose not to cancel, you can let it expired – you won’t get automatically charged for renewal in the future.

    @zwame178
    I have fully refunded for the domain you purchased.

    @andreamurga
    Sorry about the inconvenience. Your payment has been fully refunded as well.

    Please note it may take 5 business days for the refund to show up on your credit card/PayPal account.

    #517460

    sunflowerfun
    Member

    I need sunflowerfun.com deleted as well, I posted about this a few days ago, about an hour after I paid for the domain. Thanks for the help

    #517461

    kardotim
    Member

    @sunflowerfun:
    I have canceled your domain and fully refunded your purchase as requested.

    #517478

    pfarqu1101
    Member

    Mine is farquharmasonry.com

    #517479

    pfarqu1101
    Member

    I would like to cancel it immediately please. Thank you for your help.

    #517480

    kardotim
    Member

    @pfarqu1101
    Are you sure you want to cancel the domain?, because we are unable to refund. We are only able to offer a refund if we receive notification within 48 hours of the purchase. For full details, please see:

    http://en.support.wordpress.com/domain-mapping/cancel-domain/

    #517482

    flaxentawny
    Member

    I have been contacting you as well in another forum but received no response! i inadvertently subscribed for domain mapping and I need to cancel but there was no cancel button. I registered yesterday. Please someone can flaxentawny.com for us. It is causing a lot of issues for our blog.

    Please help and thank you in advance!!

    #517483

    thepmparade
    Member

    I just purchased my domain last night via the upgrade option. I wanted to delete it. How do I go about receiving a refund, since I am still within the 2-day grace period? I do not see an option for a cancellation. Please advise.

    #517484

    thepmparade
    Member

    I wanted to create a new domain as I did last night. Should I wait until the one I am using right now is deleted and refunded to me? Or should I create the new domain, knowing that this one will be deleted by a member of the support staff per my request?

    #517485

    thepmparade
    Member

    To clarify, I want my thepmparade.com domain deleted please.

The topic ‘Deleting domain’ is closed to new replies.