Deleting Website

  • Author
    Posts
  • #3399058

    Dear Sir/Ms,

    This is actually not about this blog, but about another website, syrischecomite.nl, but for some reason I am unable to login through the details of that account to this forum. We at the committee want to delete this website, but I cannot figure out how, since the layout of the admin page is drastically different, and doesn’t have ‘manage purchases’ option. So how can I do this?

    Best,
    Syrische Comite Team

    The blog I need help with is thesyrianbisexual.wordpress.com.

    #3399099

    rootjosh
    Staff

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another webhost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

    http://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

You must be logged in to reply to this topic.