DEVELOPERS FIX THE STATS PAGE OR I'M NOT PAYING!

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  • #953405

    The stats page is totally buggy and the developers badly need to look at it. Unless that is done I am going to lose confidence in WordPress and take my money somewhere else.

    The blog I need help with is earthatory.wordpress.com.

    #953500

    auxclass
    Member

    Try the stats page from your Dashboard – yes you do lose the funny map but I don’t use it much anyway

    #953501

    timethief
    Member

    In the interim why don’t you use a third party tracker like sitemeter or statcounter? For views by country you can use FlagCounter. Scrool down to “visitor tracking” on this page for non-Javascript counters we can use on free hosted wordpress.com blogs.

    #953504

    timethief, thank you very much, but I don’t see anything like that on this page. Is it a subcategory of something else? Sorry if I seem lazy, but I am really, really fed up with WordPress’ utterly horrifyingly bad help pages.

    #953506

    timethief
    Member

    I have been using sitemeter http://www.sitemeter.com/ for years. I was using it before we even had a stats program here. Scroll down to the bottom of this page http://onecoolsitebloggingtips.com/popular-posts/ and look under “Visitor tracking”.

    #953508

    timethief
    Member
    #953509

    I’m having trouble with Twitter stats…Twitter shows me as having more followers than WordPress does. This is a problem because I’ve offered a free gift to my 400th follower, and I don’t know whether to trust WP’s count or Twitter’s. What can WordPress do to better synchronize stats with Twitter? Could sitemeter help with that?

    Thanks,
    Marci

    #953587

    raincoaster
    Member

    Twitter followers are not the same as blog followers. Hopefully you said which kind were eligible for prizes when you announced the contest.

    #953588

    feartheseeds
    Member

    @herminestrand: this is the link auxclass was talking about:

    http://earthatory.wordpress.com/wp-admin/index.php

    It has all the functions of the New stats page without the map and all of the bugs.

    #953602

    Hi raincoaster.

    According to my stats page, WordPress is indeed counting twitter followers as followers of my blog. They separate them out letting me know which ones follow by email and which ones by Twitter, but when viewing the total number of followers on the main page they are most definitely combined.

    I recall this did not used to be the case, but it certainly seems to be the standard now.

    Thanks.

    #953603

    timethief
    Member

    Your blog followers is the sum of the following:

    WordPress.com blog followers
    Any followers from connected Publicize services (Facebook, Twitter, Messenger Connect, Yahoo!, or LinkedIn), which you can enable in Settings -> Sharing

    When you use Publicize your Twitter and Facebook followers are added into your stats thereby inflating the numbers.

    #953604

    timethief
    Member

    If the numbers you have don’t jive then you need Staff help and this thread is already flagged for Staff attention.

    #953605

    Thanks, TimeThief! That’s exactly what I was hoping for, since the numbers don’t jive.

    I should note that I have connected Publicized services with Facebook and LinkedIn, but these don’t show up as part of the stats…only email and Twitter followers…which could be another problem but for now I’m focusing on Twitter, since that’s where I’ve publicized my little giveaway.

    Thanks again,
    Marci

    #953607

    Sounds like more than one separate issue is being reported in this thread.

    @herminestrand, you said the stats page is totally buggy. Could you be a little more specific? Is it display issues like the charts don’t look right (i.e. the views by country), or is it something else? Could you post the full URL of the exact page where you’re seeing the trouble and describe the issue in more detail so it’s recorded in this thread? Does the problem only happen for you in Internet Explorer? I will also do some checking in IE soon to follow-up.

    @themidlifesecondwife, the stats count inside WordPress.com for Twitter is not synced in realtime. It updates at various times such as when some types of actions happen on your blog, i.e. publishing a new post. You may also be able to get it to update by disconnecting and re-connecting Twitter on your Settings → Sharing page, but I don’t think you need to go that far. Currently, I see 205 Twitter subscribers listed on your WordPress.com stats page for a total of 397 followers on your blog (that’s your WordPress.com blog followers + Twitter followers known to WordPress.com at the time it last checked) and I see 215 followers at http://twitter.com/midlife2wife. I think if you start at the 205th follower in your Twitter account and add 3 (since 397 is the current number in WordPress.com) then you’ll have your winner.

    #953641

    Hi designsimply,

    Thanks for your response. So if I understand you, <i>eventually<i> the Twitter followers will sync up with the Twitter count on WordPress?

    I do appreciate your time.

    #953642

    raincoaster
    Member

    I have ten thousand Twitter followers. i’m certainly not seeing them on my WordPress.com stats page.

    #953665

    Thanks for your response. So if I understand you, <i>eventually<i> the Twitter followers will sync up with the Twitter count on WordPress?

    Correct. Currently, the number on the WordPress.com side is updated when you publish a post or when you re-connect Twitter on the Settings → Sharing page.

    I have ten thousand Twitter followers. i’m certainly not seeing them on my WordPress.com stats page.

    They should show up if you’ve connected Twitter to your blog on your Settings → Sharing page.

    #953666

    timethief
    Member

    @designsimply
    I deliberately chose not to use Publicize so my Twitter stats would not be added. Is what you are indicating above is that I have to remove the sharing buttons in oder to prevent WordPress.com from adding them in?

    #953667

    raincoaster
    Member

    No, I’m certainly not going to autopost to Twitter. Nothing looks less professional than a robo-posted status update that’s cut off in mid-sentence.

    #953669

    timethief, no, it has nothing to do the sharing buttons. I was referring to the Publicize Twitter connection.

    raincoaster, I wasn’t suggesting that you should autopost. I was just pointing out that connecting Twitter will update this twitter follower stat on the WordPress.com side. Also, just to note, you can customize the Tweets sent via Publicize.

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