Need help? Check out our Support site, then

Did I pay twice?

  1. I just paid to register my domain. When will it show up? I misfired the first time and then again the second (it shuts off when i start to type my credit expiration date. So did it go through? Once, Twice? Not at all? My site is By registering I think the "wordpress" in the middle should go away. Thank you.
    Blog url:

  2. I don't see any domain registrations on your account.

    Did you receive a receipt from us?

  3. No...

  4. In that case, it does not appear that you were charged for the domain registration, and the registration never went through.

    Please try again by adding the domain via Store -> Domains in your blog's Dashboard.

  5. It went through now but left out the "www", which I typed in. Will that be a problem?

    Is there a way to get these posts off the Internet? The search engines pull them up.

  6. We actually strip out the www. for your convenience, and will always redirect to

    www is an old protocol from back when everything was under separate server hardware. www ( was the web server, mail ( was the mail server, ftp ( was the FTP server, print ( was the print server, etc.

    These days, everything is run under the web server, making www. redundant and a waste of four characters.

    Support requests on left on the public support forum can only be removed if they present a valid security or personal safety risk, as their answers are a valuable searchable resource for the entire community.

Topic Closed

This topic has been closed to new replies.

About this Topic