did not got the full refund

  • Author
    Posts
  • #2818858

    inforchards
    Member

    Hi,
    I had Purchased the Personal plan which costed me 35.88 which i cancelled with in 24 hours but got refund of 22.88. Please let me know why i the deduction was made.
    below is the details of receipt i got.
    Dec 15, 2016
    Personal Bundle
    inforchardsdotcom.wordpress.com
    View ReceiptEmail Receipt
    $-22.88
    Dec 14, 2016
    Domain Mapping
    inforchards.com
    View ReceiptEmail Receipt
    $0.00
    Dec 14, 2016
    Personal Bundle
    inforchardsdotcom.wordpress.com
    View ReceiptEmail Receipt
    $35.88

    please to the need full
    regards
    Gaurav singh
    inforchardsdotcom.wordpress.com

    The blog I need help with is inforchardsdotcom.wordpress.com.

    #2819018

    Hi,

    I’ve added the ‘modlook’ tag to this thread, to get staff attention. Please be patient and be sure you are subscribed to the thread, to ensure you get notified when responses are added.

    Kind regards.

    #2819019

    timethief
    Member

    @inforchards
    Do you want to use the domain URL on another site? Staff will be asking you that question.

    #2819030

    rootjosh
    Staff

    I have processed the rest of that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

    Please let me know if there is anything else I can do for you and our apologies for any inconvenience.

    #2819032

    inforchards
    Member

    Thanks for the effort. I will wait for 10 days.iany issue arises I will let you know
    Regards

    #2819066

    inforchards
    Member

    Hi Rootjosh,
    As discussed earlier, I am from inforchards, have not received the full refund till date , please do the needful
    Regards
    http://inforchardsdotcom.wordpress.com

    #2819067

    rootjosh
    Staff

    Everything has been processed on our end. You may need to contact your bank and ask them what happened with the charge. As far as we can see, the money should be in their hands.

    #2819068

    inforchards
    Member

    Hi rootjosh,
    Thanks for your help and support. payment received.

    Regards

    #2819069

    rootjosh
    Staff

    Great to hear!

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