DNS Error when truing to map WP site to existing domain

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    Posts
  • #1682412

    hmbentsen
    Member

    The blog I need help with is: sorenoghelle.wordpress.com

    I am trying to map the WP site to a .dk domain.
    I am following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

    The domain I want to link to the WP blog is: http://sørenoghelle.dk

    When I try to update the name servers via my registrar, I get the following error:

    Error: Svar fra primær navneserver: “ns1.wordpress.com”
    Query refused [xn--srenoghelle-ggb.dk,NS,IN].
    The name server says it refuses to give us an answer.

    Please help.

    Regards
    David

    The blog I need help with is sorenoghelle.wordpress.com.

    #1682486

    auxclass
    Member

    You might need a zone record added & the auto zone function might have not worked

    I have flagged this for the staff to help

    #1682536

    If I could jump in on this too, I seem to be having issues with lethbridgedragonfest.ca and the zone record is the most relevant potential issue that I’ve found so far.

    I reluctantly changed the nameservers to WordPress.com’s; it’s not clearly explained (anywhere that I’ve found) why that’s necessary. Since that change, access to the site has been inconsistent.

    #1682626

    hmbentsen
    Member

    Is someone looking into this?!
    I need a resolution soon, or else I have to find another host for the website!

    #1682627

    raincoaster
    Member

    It’s the weekend. Staff levels are at a minimum right now.

    #1682643

    hmbentsen
    Member

    Been waiting +6 business days now…

    #1682645

    hmbentsen
    Member

    This is unacceptable. We have now found another way around the issue and will not be paying WordPress for domain mapping.

    #1682647

    gracejiyoung
    Member

    @hmbentsen-

    Hi there,

    Sorry for the late reply! I have added a zone record for your domain. If you would like to map it to your WordPress.com site you may. :)

    @lethbridgedragonfest-

    It looks like everything is up and running! Sometimes it can take a few days to propagate.

    Feel free to reach out if you have any questions!

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