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  1. theultimatebetty

    I purchased a domain name, but it will not switch over to .com. I'm new to this and very confused. can someone please explain exactly what I need to do to change over the DNS?
    Blog url:

  2. What is the domain name you are trying to use. See below for more info

  3. theultimatebetty

    I purchased it through, as of now it's still ( I purchased it so it would go to but when I switch it over to the .com it doesn't work.

  4. It looks like the domain name registration failed - I have flagged this for the staff to help you

  5. theultimatebetty

    Thank you!

  6. You be welcome

  7. Hey there,

    GoDaddy, our domain registrar, experienced a system outage when you attempted to register your domain. I've gone ahead and refunded your registration fee and removed the domain from your account. The refund should appear on your statement within seven business days.

    Can you please re-register your domain?

    I apologize for any inconvenience!

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