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DNS needs to be updated...

  1. sistersinseparatecities

    I paid for a custom domain name this morning and when I use it as my primary domain I keep getting an error 'DNS needs to be updated'. Why is this happening and how do I fix this?

    The blog I need help with is

  2. Did you buy the domain mapping upgrade as well? What does it say on your upgrades page?

  3. sistersinseparatecities

    I started a new blog and in the process of doing so I get the domain name with it.

    Items paid for in confirmation email:

    Domain registration: $18

    Private registration: $8

    On my mappings I see:
    Domain Mapped to

    Please advise

  4. Something happened to the domain registration - your domain mapping is fine -

    Sometimes the domain name registration fails or something happens - I have flagged this for the staff to help - they have a great record getting fixing these problems

  5. sistersinseparatecities

    Okay great thank you, I will be waiting for a prompt response (fingers crossed)

  6. You be welcome

  7. Something went wrong during the domain registration. I've added the $26 credits to your Please try to register the domain again at Store > Domains on your blog's dashboard and follow the steps there.

    Sorry for the inconvenience.

  8. I renewed my domain mapping for yesterday and ever since the website will not load and my account states that the DNS needs to be updated - Please help.

  9. @bitsonbalance Looks like your domain is not pointing to name servers yet. Please go to your domain registrar's site and log into the control panel. You will need to update the name servers as below:


    For more information, please visit the help documentation provided by the registrar and our support page:

    Let us know if you have any questions!

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