en WordPress.com Forums › Support DNS record fails for e-mail Author Posts August 21, 2012 at 7:08 pm #985715 duplozfannyMember My e-mail provider gave me a list to customize my DNS Records here on WP. I’ve formatted the records as the support page says (http://en.support.wordpress.com/domain-mapping/custom-dns/). After more than a week (much more than 72h) it did not work. And the support page DOES NOT give enough examples for CNAME domais so one can understand what’s wrong with his/her records: I already checked every support page concerning my problem (http://en.support.wordpress.com/domain-mapping/add-email/) (http://en.support.wordpress.com/domain-mapping/domain-management/) and did not find an answer: What’s wrong with the records I inserted (following this post)? Thanks a lot! August 21, 2012 at 7:11 pm #985812 macmanxStaff The records won’t work because your domain is not pointed to us. Per the guide at http://en.support.wordpress.com/domains/map-existing-domain/ the nameservers need to be: NS1.WORDPRESS.COM NS2.WORDPRESS.COM NS3.WORDPRESS.COM August 21, 2012 at 7:12 pm #985813 justjenniferModerator It doesn’t seem like the site duploz.com is hosted with WordPress.com. Author Posts The topic ‘DNS record fails for e-mail’ is closed to new replies.