DNS was purchased but is not registered

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  • #1129827

    I registered a domain through wordpress. When I use the Domain Diagnostic Tool, it says that the domain is not registered. But on the Manage Domain Screen it shows as active. The WordPress site is livingthebeachlifeskn.com and the domain is http://www.livingthebeachlifeskn.com

    The blog I need help with is livingthebeachlifeskn.com.



    It sounds like you may have just brought domain mapping and not the domain itself. Were you charged the $18.00 for a domain plus mapping or the $13.00 for mapping only – which is for people who already own the domain?


    I got the WordPress Value Bundle which includes the domain … I thought :-). I think you are right.



    the domain name needs to be registered and then it needs to be mapped – I think there is some sort of credit for the registration – sorry not sure how that works exactly in the bundle – then the domain name you registered is mapped –

    I have flagged this for the staff to help in case there has been a problem in your account


    The Value bundle is supposed to include registration and mapping of a domain.


    Thanks for the flag. I believe there is a problem.



    As several folks have pointed out, it looks like you mapped a domain to your site, but you didn’t register it. A domain needs to be registered before it can be pointed (mapped) to your site.

    I’ve removed the current mapping so you can try again. :-)

    Here are the instructions for registering a new domain.

    Please let us know if you run into any further problems.


    Thanks. I will try again.



    If you need any further help, just let us know.


    Thanks. This worked.

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