DNS was purchased but is not registered

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  • #1129827

    I registered a domain through wordpress. When I use the Domain Diagnostic Tool, it says that the domain is not registered. But on the Manage Domain Screen it shows as active. The WordPress site is livingthebeachlifeskn.com and the domain is http://www.livingthebeachlifeskn.com

    The blog I need help with is livingthebeachlifeskn.com.

    #1129902

    tandava108
    Member

    It sounds like you may have just brought domain mapping and not the domain itself. Were you charged the $18.00 for a domain plus mapping or the $13.00 for mapping only – which is for people who already own the domain?

    #1129908

    I got the WordPress Value Bundle which includes the domain … I thought :-). I think you are right.

    #1129909

    auxclass
    Member

    the domain name needs to be registered and then it needs to be mapped – I think there is some sort of credit for the registration – sorry not sure how that works exactly in the bundle – then the domain name you registered is mapped –

    I have flagged this for the staff to help in case there has been a problem in your account

    #1129910

    The Value bundle is supposed to include registration and mapping of a domain.

    #1129911

    Thanks for the flag. I believe there is a problem.

    #1129965

    kathrynwp
    Staff

    As several folks have pointed out, it looks like you mapped a domain to your site, but you didn’t register it. A domain needs to be registered before it can be pointed (mapped) to your site.

    I’ve removed the current mapping so you can try again. :-)

    Here are the instructions for registering a new domain.

    Please let us know if you run into any further problems.

    #1129975

    Thanks. I will try again.

    #1130029

    kathrynwp
    Staff

    If you need any further help, just let us know.

    #1130033

    Thanks. This worked.

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