Need help? Check out our Support site, then

DNS Zone Records problem

  1. phentemine375fr


    I am mapping a .fr to my blog.

    I went here and added my domain to add a DNS zone, but the registrar won't change the dns because it says zonecheck failed.

    From my domain company:
    "We have recorded a request of nameservers' change of your domain

    Requested nameservers:
    Server #1 :
    Server #2 :

    The change has not been performed due to the following error message:
    E12-M1215 Operation can't be performed - Zonecheck failed
    At this time, and according to the technical requirements of the registry, the above nameservers are not ready to host the new domain name. Please ensure as soon as possible that the domain name is properly installed and configured with this tool:

    In order to perform this change, please ensure that you have requested the correct nameservers or contact your host / system administrator to correct the issue.
    Then you can request a new nameserver change."

    I used the tool and the ZoneCheck indeed failed: "The nameserver list doesn't match the given one
    The given nameserver list (, is not consistent with the one retrieved from the zone (,,"

    Any ideas? Thanks

    The blog I need help with is

  2. phentemine375fr

    Can someone at add a DNS Zone manually to my domain please? I have seen that the support team did this for other people on the forum that had the same problem as me.

    I went here and added my domain but it still doesn't work:

    Many thanks!

  3. andrealeebishop

    The Zone is already added to your account. Could you please try updating your name servers at Netim to our name servers? Thanks.

  4. phentemine375fr

  5. andrealeebishop

    Thanks for including the picture. Could you please try entering all 3 name servers?

    Let me know how it goes. Thanks!

  6. phentemine375fr

    It works! Thanks

  7. andrealeebishop

    Great news! Thanks for letting me know.

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.