Do not know password for my wordpress site and email is not sending me anything

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    I am trying to log into my wordpress site and I do not know my password. I clicked on the link ”Lost my password’ and entered my email address, but I have received nothing in my email. In the meantime I cannot get into the admin of my site. Please help me! Thank you very much!

    The blog I need help with is



    I was finally able to get into my site and change my password.



    I too am trying to change my password. I’ve waited days now for a confirmation email from wordpress to complete the change, but have received nothing.



    I am the General Manager at Dimbangombe Safari Lodge, and recently I registered with WordPress to create a new website for our Safari Lodge. Since then I discovered a previous employee had already started a website located at:

    We now have no means of contacting that employee to get the access to maintain the old site
    How can I recover the login for that site so I can either maintain or modify to suit our current needs?


    Hi nwhent, is a self hosted site connected to your account by the Jetpack plugin.

    We are only able to help with access to sites on these forums. appears to be hosted with Subrigo Corporation, so I’d recommend contacting them. They should be able to help you out.

    Best of luck!

    dimbasafaris — please start a new thread for your question and tag it with ‘modlook’ to bring it to staff attention.




    Thank you. I was able to recover my password. Thanks for your help.


    Hi nwhent,

    You’re welcome! Glad to hear you were able to get it sorted too.

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