does plan upgrade apply to ONE or ALL sites in account?

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  • #2877150

    gregzimerman
    Member

    When upgrading from the Free plan, to Personal, Premium, or Business, does this apply to ALL sites under my account, or just ONE site? Thank you!!!

    The blog I need help with is gzimerman.wordpress.com.

    #2877241

    timethief
    Member

    One

    #2877242

    timethief
    Member

    re: purchasing upgrades

    WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/

    We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/ Add a plan for each of your sites here: http://store.wordpress.com/plans/.

    Details:
    There are no trial upgrades, monthly payment plans and no bulk deal upgrades. We are billed annually. Also note that purchase orders are not accepted. We must pay for all upgrades in full at the time of purchase.

    WordPress.com does not accept domain transfers but mapping an existing domain is possible. http://support.wordpress.com/domain-mapping/map-existing-domain/ The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade.

    Premium upgrades do not include any premium themes which are all individually priced one time upgrades. The Business upgrade includes access to all premium themes but also note that there is no e-commerce capability under any plan here https://en.forums.wordpress.com/topic/small-business-website-1?replies=2#post-2804631.

    Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/

    Also read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

    WordPress.com does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs
    https://en.support.wordpress.com/add-email/
    https://en.support.wordpress.com/email-forwarding/

    What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/

    You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
    https://en.support.wordpress.com/my-upgrades/

    Your billing history will be at Dashboard > Store > Billing History
    https://en.support.wordpress.com/billing-history/

    Your only options for payment are found here Payment Methods http://en.support.wordpress.com/payment/

    refunds and cancelling upgrades
    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    #2877247

    gregzimerman
    Member

    Where does it say that? My question is very specific. Please remove the long response that obscures my original question. Thank you.

    #2877248

    timethief
    Member

    One.
    Details:
    There are no trial upgrades, monthly payment plans and no bulk deal upgrades. We are billed annually. Also note that purchase orders are not accepted. We must pay for all upgrades in full at the time of purchase and each one applies to a single site only.

    #2877250

    timethief
    Member

    P.S. Thanks for the feedback. I will happily add to my detailed copy paste response so there is clarity the next time this question is asked. I thought One would suffice.

    #2877258

    gregzimerman
    Member

    No need to be snarky. I’m new here and have NO idea who you are. You then added a sentence that wasn’t in your first response, and I cannot find any similar messaging on WordPress.com. I am simply looking for official documented clarity on this question. Regardless, thank you for your input.

    #2877261

    timethief
    Member

    I will add that that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed. The only exceptions are one time upgrades for premium themes and guided transfers.

    Your accusation of snarkiness makes me LOL :D as I thanked you above.

    Know that I have answered support questions here for over 10 years. I predate all support docs and all except one support staff member being on Staff. What I posted is 100% correct and I will be glad to have Staff tell you that and even have the support docs clearly state the same..

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #2877388

    Hi gregzimerman,

    When upgrading from the Free plan, to Personal, Premium, or Business, does this apply to ALL sites under my account, or just ONE site?

    A plan is valid for one WordPress.com site. So if you had three sites in your account and wanted Personal plan features for them all, you would need to purchase a plan for each site.

    If you have any questions, just come back to me and I’ll be happy to help :)

    #2877428

    timethief
    Member

    @gemmacevans
    Thanks for the confirmation.
    Do our plans and pricing pages state that?
    Do our support docs state it?

    #2877432

    gregzimerman
    Member

    @timethief @gemmacevans
    Thanks both of you for clarifying!

    #2877433

    timethief
    Member

    You are welcome.

    #2877449

    You’re very welcome :)

    @timethief — I haven’t seen this information on any support documentation. I’ll investigate!

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