Hi, there is no phone support on WordPressdotcom. I’ve gone ahead and tagged this thread for Staff assistance, but in the meantime, please read this support guide on what happens when a domain purchased through WordPressdotcom expires. https://en.support.wordpress.com/domains/domain-expiration/
Thanks for your patience while Staff get back to you.
I’ve sent you a payment link via email. Once we receive your payment I can email our registrar to restore the domain to our system.
Note that there is a chance that your domain is already in redemption with our registrar, in which case we’ll need to pay them an additional $80 to get the domain back, but I’ll only know for sure once I email them and get their reply.
We’ve received your payment, thank you. I’ve emailed our domain provider. I’ll let you know as soon as I hear back from them.
I see you’ve also bought a plan since my last reply an hour ago. Do you also want to have a Premium Plan? If you do, that already covers the renewal cost of your domain and I can then refund the manual payment you just made. Please confirm whether you want to keep the plan or not.
I do want to keep the Premium plan. I appreciate your help!
Thanks for confirming. I’ve refunded the separate domain payment you made.
I’ll let you know as soon as I hear from our domain provider, which should be within the next 24 hours.
Our registrar has restored your domain, and it’s showing your site again.
Please let me know if I can help with anything else.
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