domain and email

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  • #1608091

    I see square at the top of the page that says verify email. However, I have already done that but it still shows I need to verify prior to publishing. How can this be corrected? Also, I have a domain from namecheap I am trying to transfer. I already changed the DNS info, now what to do? Thanks for anyhelp.

    The blog I need help with is strategicallylivingevermore.wordpress.com.

    #1608350

    eurello
    Staff

    Hi there,

    It looks like your account is verified now. Are you still seeing that message?

    To map the domain here, please follow these instructions:
    http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain

    Let me know if you still have any trouble!

    #1608376

    It still shows that box for some reason saying “Please confirm your email address. A confirmation email was sent to (email redacted). Confirmation will enable publishing of posts on your blog.”
    I don’t get it to be honest. I can try to delete/cancel everything and do it all over, if needed.

    #1608377

    auxclass
    Member

    DON’T DELETE THE BLOG!!!!!

    Once a blog URL / name is deleted it is gone forever – you can’t start over that way – as long as you don’t delete the blog to “start over” the staff or others that help in the forum can help you get started or fix your blog

    #1608380

    eurello
    Staff

    I’ve just resent the confirmation email to you. Can you please let me know if you get it, and when you get it, what you see when you click on it?

    I’m sorry for the trouble, but we’ll figure this out!

    #1608406

    gorbea2
    Member

    Hi,

    I have the same problem with my wordpress blog/site and opened up a private support ticket several days ago but wordpress staff has yet to respond.

    https://en.forums.wordpress.com/private-support/email-confirmation-7?replies=1

    Why have this option to get support if you do not respond to tickets?

    Please direct me to who can fix this.
    waynegorbea.wordpress.com

    Thank you,
    RGorbea

    #1608414

    eurello
    Staff

    Hi RGorbea – I’m sorry for the delay. I just resent the email – can you please let me know if you got it this time? Check your junk/spam.

    #1608415

    gorbea2
    Member

    Thank you eurello.
    No confirmation email received and not in the Junk folder.

    #1608417

    eurello
    Staff

    Ok, thanks for checking. I’m checking with our developers about this, and will let you know as soon as I have more info.

    #1608420

    gorbea2
    Member

    ok thank you

    #1608424

    eurello
    Staff

    @gorbea2 and @strategicallylivingevermore – I’ve sent each of you an email about this.

    #1608426

    gorbea2
    Member

    eurello…still not working. seems that new pages only give option for Save Draft and Pening Review.

    I am also still getting:
    Please confirm your email address.
    A confirmation email was sent to (email redacted). Confirmation will enable publishing of posts on your blog.

    #1608427

    Still haven’t received another email and still showing email not confirmed. I am not sure what is going on.

    #1608435

    eurello
    Staff

    @strategicallylivingevermore Did you not receive an email from me at your (email redacted) account? I’ve just resent it.

    #1608437

    I have not received an email. email is (email redacted) and username strategicallylivingevermore. I don’t know what is going on. Thanks for all your help.

    #1608438

    raincoaster
    Member

    Look in your spam folder. I found all my updates from Wp.com were in spam.

    #1608439

    eurello
    Staff

    Yes, please check your spam and junk folders and let me know if it’s in either. Please also whitelist emails from *@wordpress.com and (email redacted) in your email client.

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