domain change and like count wiped???

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  • #608073

    i changed my domain adress with the one click support on the plataform and my like count and tweet counter got wiped on all my post, can this be fixed?? how can i talk to someone at worpress about this.. if any administrator sees this, please help, thanx

    The blog I need help with is blowoutthecandle.com.

    #608203

    raincoaster
    Member

    We can’t give any feedback without the URLs you’re talking about, both starting with http.

    #608222

    timethief
    Member

    Is this the blog in question? http://blowoutthecandle.com/ If so then here’s the link to contact Staff about your “likes” and twitter count issue as I can find nothing in support docs that indicates this is normal behavior and I do suspect it isn’t. http://en.support.wordpress.com/contact/

    #608494
    #608495

    i have contacted support to see what they can do, any further help would be greatly apreciated.

    #608496

    timethief
    Member

    I’m sorry but there is no further help we Volunteers can provide that I am aware of. Please be patient while waiting for Staff to reply to your support ticket.

    #608497

    timethief
    Member

    Oh dear. I’m so sorry but I just realized that you may be posting to the wrong support forum for your software. Here we provide support only for blogs being free hosted by wordpress.COM. If you have another web host then you must post to http://wordpress/ORG/support/

    Please read the sticky post at the head of this forum for greater clarity > https://en.forums.wordpress.com/topic/please-read-me-first-before-posting?replies=1

    #608498

    well its http://blowingoutthecandle.wordpress.com hosted by wordpress. thanx

    #608499

    macmanx
    Staff

    Just to confirm, is http://blowoutthecandle.com/ what you’re referring to?

    And, are you referring to Facebook Likes or WordPress.com Likes?

    #608500

    yes. facebook likes and tweeter counter..

    #608501

    macmanx
    Staff

    Unfortunately, that’s a limitation on Facebook and Twitter’s end, and there’s nothing that we can do about it.

    Both Facebook and Twitter base their counts on the URL of the post. If that URL changes (by mapping a domain, for example), the count will reset.

    #608504

    i actually found a way around this if anyone is intrested.. youll get part of your likes back, or sometimes more than u expected.

    #608505

    raincoaster
    Member

    Why would you not post it then?

    #608506

    if you send the new link of the page to who ever had liked it then it will recount it… i sent it to everyone on my friend list on fb and immediately got the counter back to were it was..

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