Domain expired, Now I need it back

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  • #1159873

    noelsmyth
    Member

    I have a self-hosted prophoto blog site where the url ‘www.noel-smyth.com’ is through ziphosting, but my ‘www.noelsmyth.wordpress.com’ domain expired a couple of days ago and now my site pages aren’t showing online (the homepage is still there).

    When I try to renew the name through wordpress, it tells me that ”noelsmyth.wordpress.com is no longer available – the authors have deleted this site’.
    From what I’ve read, I should be able to get it back because it’s still in the grace period, but I can’t find any options to get it. Where do I go to do this?

    Any help is much appreciated!

    #1159992

    raincoaster
    Member

    noelsmyth.wordpress.com is not a custom domain, so no, it’s not in any grace period. What you want is to buy the custom domain http://www.noel-smyth.com from somewhere. Presumably you can buy it from anyone, but if you want to buy it from WP.com, just register a whatever.wordpress.com domain, buy it from that dashboard, and point it at your self-hosted blog.

    #1159997

    noelsmyth
    Member

    Thanks for the speedy reply raincoaster,

    I already own the domain http://www.noel-smyth.com and it’s still active but it seems to be the wordpress domain that’s expired (and stopping the http://www.noel-smyth.com link to work).

    I received this email from wordpress a few days ago:

    ‘This upgrade replaces your site “noelsmyth.wordpress.com” with the custom domain “noel-smyth.com”. Without this upgrade, your site will no longer be available at “noel-smyth.com”.

    The domain registration is set to expire on 2013-02-12. Please make sure you renew it with your registrar with before it expires, or you may lose your domain.”

    #1160003

    raincoaster
    Member

    Actually, the link works perfectly for me, and whatever.wordpress.com URLs never expire if you don’t delete them. Nonetheless, I have flagged this for staff attention and they can get you sorted.

    #1160004

    auxclass
    Member

    Do you have a site redirect or old domain mapping on noelsmyth.wordpress.com to send traffic to your noel-smyth.com web site? That could be expiring

    #1160006

    noelsmyth
    Member

    Raincoaster, the link works to the homepage, but when I try to click any of the links from the homepage, it goes to an error ‘404 page not found’.

    auxclass, I do have noelsmyth.wordpress.com sending traffic to my noel-smyth.com prophotoblogs web site, but I can’t find out where to adjust those wordpress details to stop it expiring (or renew it).

    #1160008

    auxclass
    Member

    Try: Dashboard >> Store >> My Upgrades >> should be all the Upgrades you have

    Or:
    Dashboard >> Store >> Billing History >> what you paid for the last few years

    Note: You need to be logged in as the account that owns an upgrade to renew it

    #1160009

    noelsmyth
    Member

    This is what’s confusing me as well. I’ve been reading about doing the upgrades from the store, but I don’t have a store option or a billing history in my dashboard.

    Under my dashboard, I only have the following headers:
    – Home
    – Updates (which only shows my version of wordpress, plugins and themes)
    – Akismet stats.

    I have a ProPhoto 4 template which runs through my wordpress. This could be why my dashboard is different?

    #1160010

    auxclass
    Member

    – Updates (which only shows my version of wordpress, plugins and themes)

    That is your WordPress.ORG install on your web site not at WordPress.COM –

    You need to be in your account here – but I can’t figure out how to get to where your Upgrades are for your deleted blog – this was flagged earlier for the staff to help – you will need to wait for the staff – on the plus side we now have more info for the staff so they should be able to help quicker when they get here

    #1160011

    noelsmyth
    Member

    Ahhhh ok. Thanks so much for your help anyway.
    Hopefully the staff will be along soon.
    Thanks again!

    #1160012

    auxclass
    Member

    You be welcome & good luck

    #1160093

    noelsmyth
    Member

    Thanks very much for everyone’s help! It ended up being an error with my permalinks corrupting the links.
    Thanks again.

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