Domain Issue

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  sharelivehotmailcom · Member · Feb 13, 2017 at 10:22 am

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  To Whom May Concern,

  I have add the a domain in my cart and tried to make the purchase for many times, but it keep saying ‘This domain is already exists and cannot be registered, but actually it is still in my cart, why can’t I complete the purchase?

  Thanks.

  Best Regards,
  Leo

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 14, 2017 at 10:07 am

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  Hi there,

  What is the domain you’re trying to add?

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  sharelivehotmailcom · Member · Feb 15, 2017 at 2:07 am

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  http://www.share.live

  Thanks.

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  kokkieh · Staff · Feb 16, 2017 at 6:04 am

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  Thanks for the domain. It appears that domain is already registered somewhere else. It could be that someone else registered that domain after you added it to your cart, but before you could complete the purchase. But that domain is no longer available to register at any domain provider from what I can tell.

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  sharelivehotmailcom · Member · Feb 17, 2017 at 4:52 am

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  Thanks, but on either https://www.whois.net/ or your company website this domain also still appear is available and can be selected.

  Thanks.

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  kokkieh · Staff · Feb 17, 2017 at 7:35 am

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  share.live shows as unavailable if I try searching for it in My Site ->Domains, and also if I search for it at other registrars, like GoDaddy and Namecheap. It looks like that domain is in fact reserved by the registry that owns the .live TLD, so you won’t be able to register that domain anywhere. It is not registered, but it’s also not available for registration. So there is no way you can use that domain here.

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  sharelivehotmailcom · Member · Feb 17, 2017 at 8:05 am

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  received with thanks.

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