Domain mapping headache

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  • #1101463

    jerrykeyte
    Member

    I have registered a domain with Internode (an Australian ISP) (jerrykeyte.com.au) and I have several email addresses mapped to the domain (e.g. (email redacted), (email redacted)). Internode say that if I get them to change the name servers to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM etc that the email mappings will break.

    They have asked me to contact WordPress and request what address or addresses their A record should point to, or the information needed when using an external name server.

    Where can I find where their A record should point to? Where is my blog held on WordPress’ end?

    Is it possible to redo the email addresses associated with the domain name I have if the name servers were changed to NS1.WORDPRESS.com etc.? Is that done through the custom DNS records? Is it easy? I have paid for the domain mapping upgrade.

    I’m really drawing a blank and nobody at Internode seems to have had people asking to do this which makes me think it’s simpler than they’re making it out to be and that email mappings will be easy to fix but I don’t want to take the risk of my emails being down for 4 days (48 hours to change the name servers, and then another 48 hours to change them back if the emails don’t work).

    Any light shed on this problem of mine would be most appreciated!

    The blog I need help with is jerrykeyte.wordpress.com.

    #1101704

    zandyring
    Staff

    Hi there,

    You can add your email! You’ll need to follow the step-by-step instructions here:
    http://en.support.wordpress.com/domains/add-email/add-other-email/

    You’ll actually have to add the DNS records (MX and possibly an A Record) from your email provider to this page in order to route the email through the domain correctly.

    If you were to set up brand new email accounts, you can check out the options to do so here, along with instructions for adding them:
    http://en.support.wordpress.com/domains/add-email/

    Does that help you?

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