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Domain mapping, need for assitance

  1. I want to mapp an existing domain I have, is .CL. But my main problem is that (organization that has give me my domain) ask me for the Domain Name an the IP adress. What can I do to solve this problem? The Mapping a Domain support part doesn't give me the answer. Please help me. Thank you a lot.
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  2. What is the exact domain name that you're trying to map?

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