Domain mapping refund

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  • #1444084

    dbresnickcpa
    Member

    I was recently charged $13 for domain mapping on a blog I don’t even use anymore. Months ago I logged into my blog and changed the mapping so it didn’t do it anymore. Apparently it didn’t work because I was just charged the annual $13 again.

    I really want this refunded because I don’t want the mapping anymore.

    How can I get this refunded?

    #1444166

    timethief
    Member

    Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

    #1444177

    auxclass
    Member

    Also be sure to turn off Automatic Renewal to keep from going through this next year

    #1444191

    dbresnickcpa
    Member

    Aux, that is what I meant to say…that I turned off auto renewal. At least that is what I thought I did.

    When logged in as an admin to my blog, I can’t even find the screen that allows for domain mapping. It seems like wordpress has been redesigned since I last logged in back in June. And when I go to the store, it doesn’t show any upgrades purchased.

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